false http://photo.goodreads.com/books/1172216892m/150619.jpg 150619 1 <p><b>WAKE UP AND SMELL THE SUCCESS!</b></p> <p>You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time.</p> <p><i>The Starbucks Experience</i> contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's &#8220;most admired&#8221; companies, according to <i>Fortune</i> magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the &#8220;partners&#8221;-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to</p> <ul> <li>Reach out to entire communities <li>Listen to individual workers and consumers <li>Seize growth opportunities in every market <li>Custom-design a truly satisfying experience that benefits everyone involved </ul> <p>Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today.</p> <p>For anyone who wants to learn from the best-and be the best-<i>The Starbucks Experience</i> is a rich, heady brew of unforgettable user-friendly ideas.</p> 145374 1 9 2006 The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary total:289|5:35|4:96|3:111|2:37|1:10| 289 976 450 63 4 0 false false Sat May 23 00:00:00 -0700 2009 Tue May 19 07:20:53 -0700 2009 Sat May 23 09:29:32 -0700 2009 more...]]> 4 1 false false Thu Jun 04 00:00:00 -0700 2009 Tue May 26 19:55:30 -0700 2009 Sat Jun 06 19:30:15 -0700 2009 1
Since I'm thi...more...]]> 4 0 false false Sat Jan 10 00:00:00 -0800 2009 Tue Dec 30 22:32:30 -0800 2008 Sat Jan 10 07:52:33 -0800 2009
This great read discusses the 5 key leadership principles that have transformed the ordinary experience of coffee into an extraordinary experience....more...]]> 5 0 false false Fri Jun 01 00:00:00 -0700 2007 Thu May 29 03:39:30 -0700 2008 Thu May 29 03:45:14 -0700 2008
I have to admit, I'm quite the Starbucks addict, and if I hadn't been, I probably would not have gravitated to this book in Borders in the first place. That being said, the book offers valuable insight on how you can take a company with an o...more...]]> 2 0 false false Tue Mar 11 19:28:54 -0700 2008 Wed Apr 02 21:03:51 -0700 2008 5 Principles for turning Ordinary into Extraordinary
By Joseph A. Michelli

Principle 1 – MAKE IT YOUR OWN
Starbucks spends more on training employees than on advertising
Starbucks positioning – the 3rd Home
Customers can to feel unique...more...]]> 3 0 false false Thu Mar 01 00:00:00 -0800 2007 Sat Feb 09 12:29:07 -0800 2008 Sat Feb 09 12:29:07 -0800 2008 more...]]> 2 0 false false Thu May 01 00:00:00 -0700 2008 Wed Feb 06 06:37:20 -0800 2008 Wed May 21 07:38:54 -0700 2008 more...]]> 5 0 false false Thu Nov 01 00:00:00 -0700 2007 Thu Nov 29 19:57:58 -0800 2007 Thu Nov 29 20:03:28 -0800 2007 more...]]> 3 0 false false Thu Sep 17 17:28:49 -0700 2009 Thu Sep 17 17:29:52 -0700 2009 اعطيته 3 نجوم
لان من قراء كتاب ديل كارينجي عن فن التعامل مع الاخرين يكفيه
حيث يعتبر هذا كتاب تتطبيق فعلي ...more...]]> 5 0 false false Wed Feb 06 00:00:00 -0800 2008 Tue Feb 17 05:45:34 -0800 2009 Tue Feb 17 05:46:25 -0800 2009
هذا الكتاب يغير بداخلك اشياء كثييييييييرة

نصحت الكثير انهم يقرون الكتب وكلهم قالوا انه كتاب رائع
]]> 3 0 false false Tue Oct 02 08:49:04 -0700 2007 Thu Oct 04 05:01:31 -0700 2007 more...]]> 4 0 false false Sat Mar 21 00:00:00 -0700 2009 Sat Mar 21 07:20:04 -0700 2009 Sat Mar 21 17:10:39 -0700 2009 5 0 false false Sun Apr 01 00:00:00 -0700 2007 Fri Oct 30 13:30:16 -0700 2009 Fri Oct 30 13:31:39 -0700 2009 0 0 false false Sat May 30 10:36:49 -0700 2009 Sat May 30 10:41:12 -0700 2009 0 0 false false Thu Jan 01 00:00:00 -0800 2009 Sat Jan 10 15:04:14 -0800 2009 Sat Jan 10 15:05:36 -0800 2009 3 0 false false Thu Nov 01 00:00:00 -0700 2007 Mon Dec 17 19:36:53 -0800 2007 Mon Dec 17 19:41:00 -0800 2007
Oh, it keeps talking about the store employees making drinks for...more...]]> 5 0 false false Sun May 24 00:00:00 -0700 2009 Sun Apr 19 18:07:55 -0700 2009 Sun May 24 21:28:55 -0700 2009 more...]]> 5 0 false false Tue May 01 00:00:00 -0700 2007 Fri Aug 31 04:09:00 -0700 2007 Sun Sep 02 21:54:01 -0700 2007 more...]]> 2 0 false false Tue Apr 01 00:00:00 -0700 2008 Sat Jun 27 16:18:06 -0700 2009 Sat Jun 27 16:18:33 -0700 2009 2 0 false false Tue Oct 02 07:16:01 -0700 2007 Tue Oct 02 07:24:31 -0700 2007
However, I have a difficult time believing Starbucks is practicing what this book is preaching. Maybe back when the stores were limited ...more...]]> http://www.goodreads.com/book_link/follow/8?book_id=150619