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  <title><![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]></title>
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  <description><![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]></description>
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    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
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    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
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  <date_updated>Wed Aug 26 06:32:19 -0700 2009</date_updated>
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    <body><![CDATA[The ideas and action items provided in this book were thought-provoking and helpful; however, I felt most of the examples were tailored to readers in management roles at companies. I just couldn't relate to those ideas (hence the 4 instead of 5 star rating).<br/><br/>The stories and information I ...<a href="http://www.goodreads.com/review/show/68934619">more...</a>]]></body>
    
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
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    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
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  <recommended_for><![CDATA[those of courage and conscience]]></recommended_for>
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  <read_at>Fri May 01 00:00:00 -0700 2009</read_at>
  <date_added>Mon Mar 10 15:21:10 -0700 2008</date_added>
  <date_updated>Sun May 03 19:47:10 -0700 2009</date_updated>
  <read_count>1</read_count>
    <body><![CDATA[I work in IT, which means that I work with a lot of people who would rather look at a computer sceen than another person. It's not an industry that's known for its social skills generally (seriously, think of a prominent IT person; it's Bill Gates, isn't it? I've made my point). Some other things ab...<a href="http://www.goodreads.com/review/show/17461214">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/17461214]]></url>
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      <review>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
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  <average_rating>3.64</average_rating>
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  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
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  <published>2002</published>
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    <rating>4</rating>
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  <read_at>Tue Jun 10 00:00:00 -0700 2008</read_at>
  <date_added>Sun Jun 08 20:47:31 -0700 2008</date_added>
  <date_updated>Tue Jun 10 18:29:53 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Part motivational, part informational, this book tell us that beating around the bush is destructive to conversations, and hence a relationship (which is formed on conversation).<br/><br/>People are afraid to be direct and relevant. They may act to avoid confrontation, to protect themselves from b...<a href="http://www.goodreads.com/review/show/24032043">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/24032043]]></url>
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      <review>
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    <name><![CDATA[Ben]]></name>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>5</rating>
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  <date_added>Mon Jun 23 11:32:41 -0700 2008</date_added>
  <date_updated>Sat Jun 13 07:10:51 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I discovered this book while browsing through the shelves at the Chapters bookstore at 401 and Kennedy in Toronto. As I flipped through the book I came across this snippet that mentioned a newly married couple. The first weekend the wife wanted to talk about their relationship, the husband relented....<a href="http://www.goodreads.com/review/show/25218857">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/25218857]]></url>
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      <review>
  <id>68544875</id>
    <user>
    <id>2419239</id>
    <name><![CDATA[Buz]]></name>
    <location><![CDATA[Alpharetta, GA]]></location>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>4</rating>
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  <recommended_for><![CDATA[Anyone who wants to really learn the art of conversation.]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Tue May 01 00:00:00 -0700 2007</read_at>
  <date_added>Sun Aug 23 07:53:09 -0700 2009</date_added>
  <date_updated>Sun Aug 23 07:57:19 -0700 2009</date_updated>
  <read_count>1</read_count>
    <body><![CDATA[Written by a coach, this book is full of insights that allow people to interact at a level other than news, sports and weather.  The author demonstrates understanding on the art of asking important questions so that real relationships can grow deeper than surface level.  ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/68544875]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/68544875]]></link>
</review>
      <review>
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    <name><![CDATA[Julie]]></name>
    <location><![CDATA[The United States]]></location>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

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  <date_added>Mon Mar 16 13:14:03 -0700 2009</date_added>
  <date_updated>Mon Mar 16 13:15:22 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[The ideas/concepts behind Fierce are so simplistic yet very difficult to apply so it was helpful to read about the stories and anecdotes behind Susan Scott's brainchild process.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/49472973]]></url>
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    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
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  <average_rating>3.64</average_rating>
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  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
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  <published>2002</published>
</book>

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  <read_at>Fri Jul 24 00:00:00 -0700 2009</read_at>
  <date_added>Thu Jul 23 06:54:33 -0700 2009</date_added>
  <date_updated>Fri Jul 24 12:09:01 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[Everyone should read the section - Getting Real with Yourself. This books certainly forces one to analyze the way they approach conversations with oneself and with others. ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/64632149]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/64632149]]></link>
</review>
      <review>
  <id>58305942</id>
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    <name><![CDATA[Kathy]]></name>
    <location><![CDATA[Monticello, AR]]></location>
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  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
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  <link>http://www.goodreads.com/book/show/15017.Fierce_Conversations_Achieving_Success_at_Work_and_in_Life_One_Conversation_at_a_Time</link>
  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

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  <recommended_for><![CDATA[anyone who wants to reevaluate their level of comfort with having deep conversations.]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Jun 03 00:00:00 -0700 2009</read_at>
  <date_added>Wed Jun 03 11:23:19 -0700 2009</date_added>
  <date_updated>Wed Jun 03 11:26:24 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I'm learning about how to have conversations and really mean what I say.  I think having conversations will enable me as a professional to be more productive.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/58305942]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/58305942]]></link>
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      <review>
  <id>45166794</id>
    <user>
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    <name><![CDATA[Mary]]></name>
    <location><![CDATA[Aurora, CO]]></location>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
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    <rating>5</rating>
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  <read_at>Sun Jun 01 00:00:00 -0700 2008</read_at>
  <date_added>Mon Feb 02 13:04:53 -0800 2009</date_added>
  <date_updated>Mon Feb 02 13:05:48 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I highly recommend this.  It's about cutting through to what's really important in your interactions with others, and it's a fabulous skill to have.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/45166794]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/45166794]]></link>
</review>
      <review>
  <id>46190955</id>
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    <name><![CDATA[Amanda]]></name>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
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  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Feb 22 00:00:00 -0800 2009</read_at>
  <date_added>Thu Feb 12 17:07:50 -0800 2009</date_added>
  <date_updated>Wed Mar 04 12:14:56 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I was loaned this book to help me have better conversations. I loved it so much I bought my own copy and plan to re-read it for better understanding in about a month so I can glean more from it. It really helped me realize some very important things about the way I need to be talking to people, and ...<a href="http://www.goodreads.com/review/show/46190955">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/46190955]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/46190955]]></link>
</review>
      <review>
  <id>44528207</id>
    <user>
    <id>1958149</id>
    <name><![CDATA[Mary Lou]]></name>
    <location><![CDATA[Kansas City, MO]]></location>
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  <isbn>0670031240</isbn>
  <isbn13>9780670031245</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Acheiving Success at Work &amp; in Life, One Conversation at a Time]]>
  </title>
  <image_url>http://www.goodreads.com/images/nocover-111x148.jpg</image_url>
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  <average_rating>3.70</average_rating>
  <ratings_count>10</ratings_count>
  <description>
    <![CDATA[Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. <em>Fierce Conversations</em> is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners &quot;one conversation at a time.&quot; Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues &quot;that stand between you and success,&quot; Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. <em>--Howard Rothman</em>]]>
  </description>
  <published>2002</published>
</book>

    <rating>5</rating>
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  <recommended_for><![CDATA[]]></recommended_for>
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  <read_at></read_at>
  <date_added>Tue Jan 27 10:56:27 -0800 2009</date_added>
  <date_updated>Tue Jan 27 11:00:27 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[This was a pivotal book for me - there are a number of things I learned here that have helped me professionally and personally.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/44528207]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/44528207]]></link>
</review>
      <review>
  <id>80556184</id>
    <user>
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    <name><![CDATA[Janet]]></name>
    <location><![CDATA[Lynnwood, WA]]></location>
    <link><![CDATA[http://www.goodreads.com/user/show/1192858-janet]]></link>
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  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
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    <rating>1</rating>
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  <read_at>Thu Dec 10 00:00:00 -0800 2009</read_at>
  <date_added>Thu Dec 10 11:35:08 -0800 2009</date_added>
  <date_updated>Thu Dec 10 11:36:17 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I suppose it has good advice, but tedious.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/80556184]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/80556184]]></link>
</review>
      <review>
  <id>11955295</id>
    <user>
    <id>213717</id>
    <name><![CDATA[Ida]]></name>
    <location><![CDATA[Brooklyn, NY]]></location>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>4</rating>
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  <read_at></read_at>
  <date_added>Tue Jan 08 06:48:09 -0800 2008</date_added>
  <date_updated>Tue Jan 08 06:55:59 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[I am usually turned off by self-help books.  This one surprised me in many ways and complemented the work I had been doing with my therapist.  Many of the techniques and strategies require the reader to do extensive, honest personal work first.  I think this is what sets this book apart from others ...<a href="http://www.goodreads.com/review/show/11955295">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/11955295]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/11955295]]></link>
</review>
      <review>
  <id>31035762</id>
    <user>
    <id>800145</id>
    <name><![CDATA[Sandra]]></name>
    <location><![CDATA[Oconto Falls, WI]]></location>
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  <isbn>0425193373</isbn>
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  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/15017.Fierce_Conversations_Achieving_Success_at_Work_and_in_Life_One_Conversation_at_a_Time</link>
  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

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  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Aug 24 00:00:00 -0700 2008</read_at>
  <date_added>Sat Aug 23 22:48:27 -0700 2008</date_added>
  <date_updated>Sat Aug 23 22:51:55 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[This was a required book for my communication class. In fierce conversations you are suppose to be authentic, or &quot;for real.&quot;<br/><br/>Quoting from the book (p.7) &quot;a fierce conversation is one in which we come out from behind ourselves into the conversation and make it real.&quot; <br/>...<a href="http://www.goodreads.com/review/show/31035762">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/31035762]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/31035762]]></link>
</review>
      <review>
  <id>907059</id>
    <user>
    <id>70700</id>
    <name><![CDATA[Sandra]]></name>
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  <isbn>0425193373</isbn>
  <isbn13>9780425193372</isbn13>
  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
  <link>http://www.goodreads.com/book/show/15017.Fierce_Conversations_Achieving_Success_at_Work_and_in_Life_One_Conversation_at_a_Time</link>
  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
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          </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Fri Jun 01 00:00:00 -0700 2007</read_at>
  <date_added>Thu Apr 26 20:55:42 -0700 2007</date_added>
  <date_updated>Tue Sep 25 08:58:21 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[We're currently going through this training at work, and I think that the book isn't very useful as a stand-alone tool, but when combined with the training classes it's super!  The models put forth are extremely successful, I've even caught myself using them on my five-year-old and have gotten great...<a href="http://www.goodreads.com/review/show/907059">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/907059]]></url>
  <link><![CDATA[http://www.goodreads.com/review/show/907059]]></link>
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      <review>
  <id>69700712</id>
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    <name><![CDATA[Mark]]></name>
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  <isbn>0425193373</isbn>
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  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>4</rating>
  <votes>0</votes>
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  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Wed Dec 16 00:00:00 -0800 2009</read_at>
  <date_added>Tue Sep 01 11:52:59 -0700 2009</date_added>
  <date_updated>Wed Dec 16 06:26:09 -0800 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[I attended Fierce Conversations training which I thoroughly enjoyed and found very helpful. Susan Scott's book describes the principles and background well, but I enjoyed participating in the training more than reading the book. However, there are some great principles related to communication that ...<a href="http://www.goodreads.com/review/show/69700712">more...</a>]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/69700712]]></url>
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      <review>
  <id>13144807</id>
    <user>
    <id>303988</id>
    <name><![CDATA[Eve]]></name>
    <location><![CDATA[Middletown, CT]]></location>
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  <isbn>0670031240</isbn>
  <isbn13>9780670031245</isbn13>
  <text_reviews_count type="integer">3</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Acheiving Success at Work &amp; in Life, One Conversation at a Time]]>
  </title>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. <em>Fierce Conversations</em> is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners &quot;one conversation at a time.&quot; Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues &quot;that stand between you and success,&quot; Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. <em>--Howard Rothman</em>]]>
  </description>
  <published>2002</published>
</book>

    <rating>3</rating>
  <votes>0</votes>
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  <read_at>Tue Jan 01 00:00:00 -0800 2008</read_at>
  <date_added>Tue Jan 22 07:10:15 -0800 2008</date_added>
  <date_updated>Mon Feb 11 09:09:31 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Ok. I'll admit that I never quite finished this book. Some parts were a little too self-helpy for me. However, there was one chapter (can't remember which one) that went through step-by-step on how to construct and have a &quot;fierce conversation&quot;...that was the most beneficial part of the who...]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/13144807]]></url>
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</review>
      <review>
  <id>33503461</id>
    <user>
    <id>1332776</id>
    <name><![CDATA[Anne]]></name>
    <location><![CDATA[Madison, WI]]></location>
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  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>1</rating>
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  <read_at>Wed Oct 01 00:00:00 -0700 2008</read_at>
  <date_added>Mon Sep 22 05:34:41 -0700 2008</date_added>
  <date_updated>Tue Oct 21 10:02:36 -0700 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[Ugh, this was a hard book to get through.  There are too many ideas, it's hard to pick out one that will work.  Also, this lady thinks she's awesome and wants to tell you all about how awesome she is.  She isn't awesome.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/33503461]]></url>
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</review>
      <review>
  <id>14379653</id>
    <user>
    <id>737940</id>
    <name><![CDATA[Fabusina]]></name>
    <location><![CDATA[The United States]]></location>
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  <isbn>0425193373</isbn>
  <isbn13>9780425193372</isbn13>
  <text_reviews_count type="integer">28</text_reviews_count>
  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

    <rating>4</rating>
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  <read_at>Fri Feb 01 00:00:00 -0800 2008</read_at>
  <date_added>Sat Feb 02 12:50:05 -0800 2008</date_added>
  <date_updated>Sat Feb 02 12:52:04 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[An interesting, if somewhat idealistic, approach to having more effective, productive conversations at home and in the workplace.  I like her ideas, but I'm skeptical about how to implement them.]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/14379653]]></url>
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</review>
      <review>
  <id>8095574</id>
    <user>
    <id>570049</id>
    <name><![CDATA[Kathleen]]></name>
    <location><![CDATA[The United States]]></location>
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  <title>
    <![CDATA[Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time]]>
  </title>
  <image_url>http://photo.goodreads.com/books/1166669525m/15017.jpg</image_url>
  <small_image_url>http://photo.goodreads.com/books/1166669525s/15017.jpg</small_image_url>
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  <average_rating>3.64</average_rating>
  <ratings_count>124</ratings_count>
  <description>
    <![CDATA[The <em>Wall Street Journal</em> bestseller, now with new material.  <br/><br/>  The master teacher of positive change through powerful communication,  Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:  <br/><br/>  € Overcome barriers to meaningful communication<br/>  € Expand and enrich conversations with colleagues, friends, and family<br/>  € Increase clarity and improve understanding<br/>  € Handle strong emotions-on both sides of the table]]>
  </description>
  <published>2002</published>
</book>

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  <recommended_for><![CDATA[anyone struggling with addressing fierce convos - those convos we dread and procrastinate having. ]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Mon Jan 01 00:00:00 -0800 2007</read_at>
  <date_added>Mon Oct 22 17:24:23 -0700 2007</date_added>
  <date_updated>Mon Oct 22 17:29:18 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[Currently reading for work. It accompanies and compliments some principles in a class I teach for Managers and Execs; One-to-One Coaching (how to be an effective Manager - one conversation at a time.) ]]></body>
    
  <url><![CDATA[http://www.goodreads.com/review/show/8095574]]></url>
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