false 15014 7 <p><b>The New York Times Bestseller!</b> <p><b>Learn how to keep your cool and get the results you want when emotions flare.</b></p> <p>When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read <i>Crucial Conversations</i> and discover how to communicate best when it matters most. <i>Crucial Conversations</i> gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:</p> <ul> <li>Prepare for high-impact situations with a six-minute mastery technique <li>Make it safe to talk about almost anything <li>Be persuasive, not abrasive <li>Keep listening when others blow up or clam up <li>Turn crucial conversations into the action and results you want </ul> <p>Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.</p> 2051713 18 6 2002 Crucial Conversations: Tools for Talking When Stakes are High total:735|5:200|4:304|3:185|2:35|1:11| 735 2852 1279 194 5 2 false false Sat Jan 01 00:00:00 -0800 2005 Wed Aug 15 09:49:49 -0700 2007 Wed Aug 15 09:54:08 -0700 2007 more...]]> 3 1 false false Fri Jun 01 00:00:00 -0700 2007 Mon Jun 11 18:15:28 -0700 2007 Mon Jun 11 18:20:29 -0700 2007 more...]]> 5 1 false false Mon Nov 01 00:00:00 -0800 2004 Mon Sep 24 20:51:57 -0700 2007 Mon Sep 24 20:53:57 -0700 2007 do the things mentioned here, but it really has helped me shift the way I think about others. The authors ...more...]]> 5 0 false false Sat Jan 17 22:05:14 -0800 2009 Sat Jan 17 22:05:14 -0800 2009
But not in this case. I found this book nothing short of amazing as a theoretical explanation of how relationships go wrong and as a practical guide to how to diffuse difficult situations.

For me it pr...more...]]> 5 0 false false Sun Jan 11 03:12:11 -0800 2009 Sun Jan 11 03:55:18 -0800 2009 more...]]> 5 0 false false Wed May 09 00:00:00 -0700 2007 Sun Jul 12 13:10:54 -0700 2009 Sun Jul 12 13:11:47 -0700 2009
I'm not a fan of self-help books or motivational speakers. Usually I'm driven off by the smarmy tone or self-serving verbal gimmicks. But that's not what you get with Crucial Conversations: Tools for Talking When Stakes are High.

The purpose of this book is to te...more...]]> 5 0 false false Sat Nov 01 00:00:00 -0700 2008 Thu Jan 08 06:12:33 -0800 2009 Sat Jan 10 16:09:07 -0800 2009 more...]]> 5 1 false false Wed Apr 09 01:21:17 -0700 2008 Wed Apr 04 10:35:21 -0700 2007 Wed Apr 04 10:37:19 -0700 2007 5 0 false false Tue Apr 28 20:14:04 -0700 2009 Tue Apr 28 20:16:51 -0700 2009 more...]]> 5 0 false false Thu Sep 18 00:00:00 -0700 2008 Mon Jun 16 16:37:10 -0700 2008 Thu Sep 18 19:18:37 -0700 2008
There are a lot of strategies on how to respond, not react, to diffic...more...]]> 5 0 false false Thu Nov 01 00:00:00 -0700 2007 Mon Jan 21 18:02:17 -0800 2008 Tue Sep 29 13:49:14 -0700 2009
The authors start out by defining dialog as the free flow of meaning between two parties. The process of dialog adds to the 'pool of sha...more...]]> 3 0 false false Thu May 21 00:00:00 -0700 2009 Wed May 20 21:20:54 -0700 2009 Wed May 20 21:24:02 -0700 2009 more...]]> 4 0 false false Sun Sep 20 00:00:00 -0700 2009 Fri Sep 18 10:01:12 -0700 2009 Sun Sep 20 11:19:52 -0700 2009 1 more...]]> 5 0 false false Fri Sep 04 00:00:00 -0700 2009 Fri Sep 04 04:10:24 -0700 2009 Fri Sep 04 04:14:49 -0700 2009 1 more...]]> 5 0 false false Sat Mar 07 11:10:24 -0800 2009 Sat Mar 07 11:12:08 -0800 2009
this is one of those "we tried to determine what makes successful people successful and distilled it down to this one thing" books

well written, well narrat...more...]]> 4 0 false false Wed Jul 22 00:00:00 -0700 2009 Thu Jun 11 19:51:02 -0700 2009 Wed Jul 22 22:50:18 -0700 2009 1 more...]]> 3 0 false false Fri Mar 20 11:45:55 -0700 2009 Fri Mar 20 11:51:25 -0700 2009 more...]]> 4 0 false false Mon Jun 15 00:00:00 -0700 2009 Thu Jun 18 04:41:54 -0700 2009 Mon Jul 20 07:58:48 -0700 2009 more...]]> 3 0 false false Wed Apr 01 00:00:00 -0700 2009 Thu Mar 05 20:04:19 -0800 2009 Sat May 02 06:40:44 -0700 2009 more...]]> 5 0 false false Wed Jul 16 09:12:09 -0700 2008 Wed Jul 16 09:17:43 -0700 2008 more...]]>