false 149033 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 149033 2 143835 11 4 2006 Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States total:51|5:18|4:19|3:12|2:2|1:0| 51 206 79 8 86202 3.95 87 11 81045066 1415047 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Mon Dec 14 20:38:30 -0800 2009 Mon Dec 14 20:39:18 -0800 2009 The Slate: ...brilliant, small volume whose title crisply captures the range of possible responses a consumer has to a failing organization. Whether that organization is a company producing toothpaste, a company whose stock he owns, or a political party whose ideology is beginning to stray, this boo...more...]]> 15065437 307930 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 4 0 false Tue Jan 01 00:00:00 -0800 2008 Sun Feb 10 12:04:47 -0800 2008 Sun Feb 10 12:10:57 -0800 2008
hirschman's theory is a heavy political economic explanation of the forces that make people stay in a place, voice their concerns in ord...more...]]> 58194399 689557 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 4 0 false Tue Jun 02 11:19:14 -0700 2009 Tue Jun 02 11:19:39 -0700 2009 19082491 976783 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Thu Sep 01 00:00:00 -0700 2005 Mon Mar 31 06:17:17 -0700 2008 Mon Mar 31 06:20:02 -0700 2008 more...]]> 1676051 110293 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 3 0 false Sun Oct 01 00:00:00 -0700 2006 Tue Jun 05 09:34:35 -0700 2007 Wed Dec 16 20:45:34 -0800 2009 more...]]> 1017224 58616 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Tue Jan 01 00:00:00 -0800 2002 Thu May 03 16:35:26 -0700 2007 Thu May 03 16:37:26 -0700 2007 36659335 1345049 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Fri Oct 31 00:00:00 -0700 2008 Fri Oct 31 19:24:24 -0700 2008 Fri Oct 31 19:25:07 -0700 2008 14288470 864625 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Fri Jan 25 00:00:00 -0800 2008 Fri Feb 01 11:56:16 -0800 2008 Fri Feb 01 11:57:08 -0800 2008 81836171 392269 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Wed Dec 23 01:00:12 -0800 2009 Wed Dec 23 01:00:12 -0800 2009 81179543 392464 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Wed Dec 16 06:47:30 -0800 2009 Wed Dec 16 06:47:30 -0800 2009 81082491 67834 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Tue Dec 15 08:38:13 -0800 2009 Tue Dec 15 08:38:13 -0800 2009 81036374 1691342 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Mon Dec 14 19:23:06 -0800 2009 Mon Dec 14 19:23:06 -0800 2009 80973518 4218 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Mon Dec 14 10:09:47 -0800 2009 Mon Dec 14 10:09:54 -0800 2009 80517636 2026132 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Thu Dec 10 05:26:29 -0800 2009 Thu Dec 10 05:26:36 -0800 2009 79139151 2985588 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Fri Nov 27 13:53:22 -0800 2009 Fri Nov 27 13:54:35 -0800 2009 78677148 966196 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 4 0 false Sun Nov 22 17:10:15 -0800 2009 Sun Nov 22 17:10:15 -0800 2009 77989905 2489707 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 3 0 false Mon Nov 16 13:18:52 -0800 2009 Mon Nov 16 13:18:52 -0800 2009 77857512 73858 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Sun Nov 15 10:36:50 -0800 2009 Sun Nov 15 10:36:50 -0800 2009 74875322 137497 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 0 0 false Sat Oct 17 19:57:12 -0700 2009 Sat Oct 17 19:57:12 -0700 2009 71779879 1681314 149033 0674276604 9780674276604 8 <![CDATA[Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States]]> http://photo.goodreads.com/books/1172199106m/149033.jpg http://photo.goodreads.com/books/1172199106s/149033.jpg http://www.goodreads.com/book/show/149033.Exit_Voice_and_Loyalty_Responses_to_Decline_in_Firms_Organizations_and_States 4.04 51 An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."

The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role.

The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

]]> 2006 5 0 false Sat Sep 19 10:40:35 -0700 2009 Sat Sep 19 10:40:35 -0700 2009 8 http://www.goodreads.com/book_link/follow/8?book_id=149033