by
3.14 of 5 stars

In this follow-up to "You Can't Win a Fight with Your Boss," Tom Markert returns to provide clever, timeless advice on how to offer exceptional... read full description


reviews

Jan 19, 2010
Erin rated it: 3 of 5 stars
Good refresher on the finer points of great client service. Quick, easy read.
Dec 30, 2011
Mike marked it as to-read
Nov 04, 2011
Manuel rated it: 4 of 5 stars
Oct 14, 2011
Ida added it
Aug 27, 2011
Hsien rated it: 4 of 5 stars
Mar 09, 2011
Standards added it
Jan 12, 2010
Ann rated it: 2 of 5 stars
Jul 28, 2009
Anika rated it: 3 of 5 stars
Jul 30, 2008
Angela rated it: 3 of 5 stars
Jul 22, 2008
Ron marked it as to-read
Jul 10, 2008
Desaray rated it: 3 of 5 stars