In this follow-up to "You Can't Win a Fight with Your Boss," Tom Markert returns to provide clever, timeless advice on how to offer exceptional... read full description
reviews
Jan 19, 2010
Erin
rated it: 
Good refresher on the finer points of great client service. Quick, easy read.
Dec 30, 2011
Oct 14, 2011
Mar 09, 2011
Jul 22, 2008
