Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

3.75 of 5 stars 3.75  ·  rating details  ·  16 ratings  ·  2 reviews
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

We are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take off and land safely every time; and, when launching a new product, companies lay out a plan that all e...more
Paperback, 352 pages
Published May 15th 2012 by Evolve Publishing (first published May 1st 2012)
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Manu
Ron Kaufman does not just sermon about how service could and should be improved. He takes a step further and explains to us how it can be done in a simple, effective and practical manner. Loved his training session and his book.
Yusra Tillabay
رون كوفمان محاضراته رائعة في خدمة العملاء

ولقد اكتفيت من هذا القدر لأنني صراحة أحسست بالملل

ربما سأرجع أكمله في المستقبل
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Uplifting Service UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now! UP! Your Service New Insights: True Stories of Winners and Losers in the Quest for Superior Service Lift Me UP! Words of Wisdom: Remarkable Quotes and Heart-Filled Notes to Open Up Your Mind! Lift Me Up! Wow Thats Inspiring: Sparkling Quotes and Brilliant Notes to Lift Your Spirits Higher!

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