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User Experience Design
by Des Traynor, Louis Lazaris, Thomas Giannattassio, Francisco Inchauste, Helge Fredheim, Laura Klein, James Young
User Experience (UX) can be strongly influenced by behavioral factors such as emotions, beliefs, preferences and even cultural backgrounds. Being aware of this, Web designers keep developing strategies to improve the overall UX with the help of storytelling, tools for problem solving, relationship engineering and costumer service improvement. This Smashing eBook "User Expe ...more
ebook, 134 pages
Published February 2012 by Smashing Media GmbH
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