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Future-Driven Library Marketing

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Future-Driven Library Marketing: Vision, Partnerships, Strategies goes much farther than traditional marketing. It offers a unique and practical program to position and market the library as the choice information provider to all of its customers. Author of the critically acclaimed Customer Service Excellence: A Concise Guide for Librarians (1996), Darlene Weingand suggest...more
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Published January 1st 1998 by American Library Association
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