Goodreads helps you keep track of books you want to read.
Start by marking “ITIL Service Strategy 2011 Edition” as Want to Read:
ITIL Service Strategy 2011 Edition
Enlarge cover
Rate this book
Clear rating
Open Preview

ITIL Service Strategy 2011 Edition

3.13 of 5 stars 3.13  ·  rating details  ·  15 ratings  ·  1 review
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the business case and relates to all the companion process elements that follow. Subseq ...more
Paperback, 484 pages
Published 2011 by The Stationery Office
more details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about ITIL Service Strategy 2011 Edition, please sign up.

Be the first to ask a question about ITIL Service Strategy 2011 Edition

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-30 of 42)
filter  |  sort: default (?)  |  rating details
Scott Fabel
I am finding it rather difficult to review this book. There are two primary reasons for this. First, it's more of a reference book, so I think I'm probably a bit unusual in that I read it from cover to cover. Second, it's massive. There is just a lot of material in this book--and that probably explains why it's more of a reference book. Nevertheless, I thought I would put some thoughts together for people who might be thinking about reading the book.

The first chapter of the book is an introduct
Annie Ahmed
Annie Ahmed marked it as to-read
Apr 20, 2015
V. A.
V. A. marked it as to-read
Feb 06, 2015
Amin marked it as to-read
Jan 15, 2015
Maxim marked it as to-read
Jan 09, 2015
R. Zimmer
R. Zimmer marked it as to-read
Sep 24, 2014
Kim added it
Aug 17, 2014
Tilakraj marked it as to-read
Aug 05, 2014
Hape marked it as to-read
Jun 20, 2014
Florence Kaspar
Florence Kaspar is currently reading it
Apr 11, 2014
Dani marked it as to-read
Apr 01, 2014
Vince added it
Aug 27, 2014
Mohamed Farouk
Mohamed Farouk marked it as to-read
Nov 09, 2013
Ariane Bevilacqua
Ariane Bevilacqua marked it as to-read
Oct 13, 2013
« previous 1 next »
There are no discussion topics on this book yet. Be the first to start one »

Goodreads is hiring!

If you like books and love to build cool products, we may be looking for you.
Learn more »
Service Operation Book Golf Courses: Fairways of the World Mamaw's Cafe (Appleseed Book Series For Children) Key Element Guide Itil Service Strategy Severiano Ballesteros

Share This Book