"Of all the people Tom and I quoted in In Search of Excellence Karl Weick was hands down the most influential. As a researcher and thought leader o...
read full description
reviews
Jan 16, 2008
Dan
rated it: 
If you observe managers in action you might come to the conclusion that avoiding surprises is their number one priority. Then you see the sub-prime loan meltdown, the baseball steroid scandal, and the $14 billion budget shortfall in California. All the management concern in the world did not eliminate these surprises.
Weick and Sutcliffe write for the real world, not for the management fantasy that maintains that surprises are avoidable. They show managers how to build HRO’s, high-rel More...
Weick and Sutcliffe write for the real world, not for the management fantasy that maintains that surprises are avoidable. They show managers how to build HRO’s, high-rel More...
Apr 19, 2009
TQM
rated it: 
Weick and Sutcliffe (2001) introduced the concept of high reliability organizations (HROs) as exemplars of the systems and mindsets useful to other organizations in managing the unexpected. The authors formulated a conceptual framework for companies that need to go beyond the standard crisis management concepts. One of the important notions of the book was the detrimental effect of expectations and planning on the creative ability of an organization to address unique and dynamic situations. Not
More...
Dec 31, 2011
Aug 23, 2011
Aug 13, 2011
Aug 04, 2011
Jun 14, 2011
Jun 11, 2011
Nov 07, 2011
Apr 26, 2011
Mar 11, 2011
Jan 07, 2011
Jun 19, 2010
Oct 11, 2009
Sep 11, 2009
May 17, 2009
Feb 18, 2009
Jan 04, 2009
Feb 20, 2008
Feb 11, 2008
May 07, 2007
