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Conversation Transformation :recognize and overcome the 6 most destructive communication patterns
One of the "New York Post"'s Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation
Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understa...more
Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understa...more
Paperback, 256 pages
Published
February 7th 2012
by McGraw-Hill
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I can say that this book is a reference that you must read more than once. Its the only book I read that offers many exercises; Which works best with partners and groups. I am sure that you will get out with at lest 5% benefit after first reading.
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