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The Managers Pocket Guide to Emotional Intelligence
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The Managers Pocket Guide to Emotional Intelligence

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One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learn ...more
Paperback, 140 pages
Published January 1st 2000 by HRD Press
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