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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
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The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life

4.03  ·  Rating Details  ·  627 Ratings  ·  64 Reviews
A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stick When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? Or should they go for process improvements first? The authors--who have helped hundreds of companies and ind ...more
ebook, 256 pages
Published July 28th 2011 by Jossey-Bass (first published 2009)
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May 14, 2011 Sachin rated it it was amazing  ·  review of another edition
Why did your father behave the way he did? Why do your mother or child or your spouse act the way they do? Why does your boss say and do the things the does? Why do you behave and act the way you do, even if you don’t want to act that way? Why do organization and corporation function in the way they do? Psychologist, management experts and philosophers have sought to explain human behaviour in innumerable ways. There are plenty of theories and systems of thought to explain and understand the way ...more
This book is all about the most common laws where an organisation’s focus should be at. As the title goes, there are 3 laws explained in depth to rewrite the future of the organisation. 1 - How problems occur and the effective ways to handle them as a team. 2 - Questioning ourselves why such problems occurred and then trying to identify the core to analyse and decide the future course of action 3 - This law is about involving thoughts of several people within the team and communicating with them ...more
Jun 13, 2009 Cat rated it it was amazing  ·  review of another edition
Recommends it for: anyone in the corporate world
Recommended to Cat by: Mandy Campbell-Miller
I learnt in this book how to apply some of the main principles I learnt when doing the Landmark Forum to a business environment even though I am an employee and not the owner.

This book gives good tips on how to deal with relationships inside of a corporate culture without any drama or emotion, how to deal with change and empower your staff to be inspired by, instead of terrified of, transformation in the organisation. A great read for anyone in the working world.
Joshua Wulf
Jul 23, 2014 Joshua Wulf rated it it was amazing  ·  review of another edition
I've read a lot of self-development and leadership books in the last decade, and this is one of the best.

Having said that, I read this book after participating in the Landmark Forum, and I am certain that this book would have been far less impressive, useful, or even comprehensible to me prior to that. Which speaks to the fact that a review says about much about the reviewer as it does about what they are reviewing - a great point to meditate on with respect to this book.

As a set of "interesting
Marcelo Bahia
Jun 23, 2012 Marcelo Bahia rated it liked it  ·  review of another edition
Shelves: business
One of those difficult-to-rate books. It certainly delivers less than you would expect from the summary, but, unlike many bad books out there, at least it delivers something. The quality of the book is not consistent, as the "something" delivered is all concentrated in the first half, where the core concepts are presented. The second half tried to discuss the application of those concepts, and that's where the book goes downhill. The advice provided sounds like a compilation of a plethora of oth ...more
Oct 27, 2015 Impact0829 rated it it was amazing  ·  review of another edition
I listened to this unabridged audiobook, and for a performance-focused "self-help" or "coaching" type of book, I found it to be a page-turner (or whatever the audiobook equivalent of that is!). And for the first time in memory, as soon as I finished it, I started right back at the beginning again to make sure I didn't miss anything.

The concepts about how we think, perceive and interpret our own little world, and how that generates our approaches and actions in everyday life - somewhat complex or
Oct 02, 2013 Patrick rated it it was amazing  ·  review of another edition
Zaffron and Logan boil the decades of evolution of Werner Erhadt's initial distinctions into three basic concepts that empower anyone, or any group, to transform their context, and thus their performance. A straightforward read that starts with examples, so you can monkey read, monkey try out the practical application on your own issue.
The circumstances do not determine your experience- you do. Beware if you are not up to taking responsibility for your life.
Aug 23, 2009 Saad rated it did not like it  ·  review of another edition
I'm disappointed by this book because I didn't learn anything truly applicable from it. Certainly, the ideas related to how circumstances occur to people, and how language relates to that, aren't useless... but in this case I think it's just a repackaging of common sense notions of leadership and people-motivation in fancy terminology.
Harmony L
Jun 13, 2015 Harmony L rated it it was amazing  ·  review of another edition
This book is about the process of rewriting the future in organization and in personal lives through three laws. The authors claim that the application of the laws illustrated in this book provide the framework to rewrite the future., through generative language.

The book opens with an explanation on how simply changing behavior is less effective when someone has failed to evaluate the undesirable behavior or outcome. “ The reason fixing problems often doesn't deliver expected results is
May 02, 2011 Rob rated it it was ok  ·  review of another edition
Shelves: nonfiction, business
Inspiring stories, for sure, but not all that actionable.

I did the Landmark Forum, Advanced Course, and SELP, and was excited to read a book from the makers of those programs. The book doesn't at all live up to the course's standards.
Divya Selvaraj
Mar 09, 2015 Divya Selvaraj rated it really liked it  ·  review of another edition
Three Laws of Performance, Rewriting the Future of Your Organization and Your Life. I would recommend others to read it.This book describes about three laws which helps each and everyone to rewrite their future. First Law describes How a situation occurs to anyone. How they handle it, would they look for cost, quantity or product. To achieve something, change the situation to goal by facing the problem. Work as a team, discuss with people who already faced the problem to fix it. Second Law, Lang ...more
Jun 20, 2009 Elizabeth rated it it was ok  ·  review of another edition
Recommends it for: in general to noone
Shelves: for-adp
c2009 from the library

firswt law of performance p6
secdond law of perf p 36
defination of LANGUAGE p38 This is very important because it undoes the rigidity of all the other laws

business organization performance

one theory of it is built on the idea that we each reach moments when we make existential decisions starting quite young and base the restofour lives on these 'insights'. The book is considerably less dogmatic about this than Landmark is in the Forum and the Advanced course. No research exs
Parwati Singari
Published by wiley publications and marketed by Times Business Group in India, this is book from Warren Bennis series.
Live examples and open sharing who have utilized the Three Laws of Performance to rewrite the future of their lives and organizations have been used to dispense the technology such that the reader is touched and inspired to transform.
The authors
STEVE ZAFFRON is the CEO of the Vanto Group, a global consulting firm that designs and implements large scale initiatives to elevate or
The Three Laws of Performance and the Leadership Corollaries:

1) How people perform correlates to how situations occur to them.

-Leaders have a say, and give others a say, in how situations occur.

2) How a situation occurs arises in language.

-Leaders master the conversational environment.

3) Future-based language transforms how situations occur to people.

-Leaders listen for the future of their organization.
Jean Paul
Feb 17, 2014 Jean Paul rated it it was amazing  ·  review of another edition
Is there something in your life that you persistently keep on seeing that stops you from doing what you want to do? Then go to "the landmark forum".

I suggest reading this after going to "the landmark forum". It's a seminar held by the organization founded by one of the authors. There is nothing to "think", there is only "DO".
Harish Chawla
Jul 07, 2015 Harish Chawla rated it really liked it  ·  review of another edition
Very different, but real perspective to communication and relationships. Did provide an alternate view for management. First three chapters - where elaborating on the three laws are quite impactful. The last three chapters - to discuss the deployment of the laws - felt incomplete. But that is also based on the nature of the subject. Good read nevertheless!
Sep 06, 2014 Kamy rated it liked it  ·  review of another edition
Gets to the same points as many similar books but uses a very difficult vocabulary to there. The rules are basically (as paraphrased by me): 1. reality is subjective, 2. language matters, and 3. language can shape reality. There, now you don't have to read the book. A decent read anyway.
Andrew Eustace
I had high hopes for this book. I approached it with an open mind and a desire to follow its recommendations in all seriousness. Alas, one thing that massively hampered my enjoyment, was that the authors relied heavily on the purportedly successful case study of Lonmin plc. Viewers of the news may have seen coverage of the recent miners' strike in Marikana 2012, a Lonmin mine, where many miners were gunned down and killed over what was ultimately a wage dispute. I felt this exemplar case study - ...more
Danielle Krivda
Jul 24, 2014 Danielle Krivda rated it it was amazing  ·  review of another edition
This book will totally revolutionize your thinking on leadership and how to successfully lead others in any business. It answers why some can't be leaders, why leaders are held back, and how to get past any obstacle stopping you from being a great leader.
Fern Chong
Jun 16, 2015 Fern Chong rated it did not like it  ·  review of another edition
I didn't quite learn anything new from this book but it does articulate the three basic principles that aim to improve the performance of an organisation by focusing on its "soft" culture rather than its traditional "hard" processes.
Sep 01, 2009 E rated it really liked it  ·  review of another edition
Hopeful pitch for organizational openness

Steve Zaffron and Dave Logan recognize that businesses and their leaders face radical shifts in the corporate climate and confront pressing organizational problems. But rather than wallow in negativity, they offer communication-based solutions called the “Three Laws of Performance” that they believe can transform companies and individual relationships. Zaffron and Logan explain how to energize and sustain your organization – and your personal life – by us
Feb 18, 2014 Susan rated it it was amazing  ·  review of another edition
This is such a super book and has changed the way I think about challenging situations. I have bought it for several bosses and friends as I think it can benefit anyone who wants to make a difference in the workplace.
Alyssa Lane
I'm giving this book 3 stars ONLY because the first law (and first couple chapters) was its redemption. After that.. The book just flops. There's no science to back any of this up, just overly perfect little example stories, the second two laws I didn't really fully agree with and it just becomes intensely self-helpy. I wanted a book to help me find methods I could use, practically, to preform better (mainly) at work. This didn't do that. So I'd say- read section 1 (I think that's chapters 1-3) ...more
Bett Correa-Bollhoefer
Stop filing your past mistakes in your future!! Great book. Really enjoyed the visualizations. Great tips on how to get unsaid things out into the open and realize what is holding you back.
Jun 19, 2016 Abhishek rated it it was amazing  ·  review of another edition
Shelves: non-fiction
A remarkable book about that succinctly and insightfully charts the correlation between performance and how a situation occurs to individual(s) or organization(s). When we see a situation as bleak, our performance drops; when we see a situation as desirable and one we can influence that is when our performance soars. The book talks about what causes a situation to occur a certain way and how it can be influenced. The lessons are profound and will take commitment and struggle to sink in but the j ...more
Aug 29, 2015 P.a.jayaprakash rated it really liked it  ·  review of another edition
One of the best management book. The ideas discussed was fantastic esp. about informal communication, this one we apply whenever we enter a new friend house or neighbor, Great insight
Oct 19, 2012 Kevin rated it it was ok  ·  review of another edition
Shelves: psychology
I little flavor of self-help with motivational and inspirational thoughts. Had the obligitory testimonial stories and examples. You know the kind, the "against all odds" kind of thing. And the "now that we know how to think ..." It wasn't too cheesy.

Biggest takeaway was that everyone acts according to how they perceive things. I.e. When someone does something that you disagree with, it is because they perceive it as the best course of action. And two, that the way we frame what we say impacts h
Feb 28, 2015 Sridhar rated it really liked it  ·  review of another edition
Nice book for leaders and individuals trying to resolve organization behavioral issues in old and young orgs.
Feb 23, 2013 Melissa rated it it was amazing  ·  review of another edition
A fundamentally different way of thinking about the things that happen in our organizations (and in our lives). A lot of the messages and stories resonated with me, especially around the concept that we tend to see the future as a default, constrained by everything that happened in the past. Good inspiration for those reaching the point where continuing along is no longer a viable option. However, this book does not give you a recipe to succeed, the three laws require a lot of thinking (and work ...more
Yuvaraj Niranjanamurthy
A good one for all the aspiring leaders in corporate world.
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“A leader is most effective when people barely know he exists. When his work is done, his aim fulfilled, his troops will feel they did it themselves.” 0 likes
“Leaders constantly generate integrity by fostering conversations that make it alive and important for people. Integrity, as we define it, is not simply keeping one's word—it is honoring one's word. What's the difference? When a person knows he won't be able to keep his word, he honors his word by making that situation known to all the people who will be affected. He deals with the consequences of not keeping his word, cleans up whatever messes have been created, and makes new promises that restore workability to the situation at hand.” 0 likes
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