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Crowning the Customer
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Crowning the Customer

4.15  ·  Rating Details ·  34 Ratings  ·  4 Reviews
Customer service is the competitive battleground for most businesses. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in a simple jargon-free style. This is an essential handbook for managers, company directors, employees and students.
Kindle Edition, 160 pages
Published (first published 1990)
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Doaa
Nov 08, 2014 Doaa rated it it was amazing  ·  review of another edition
كتاب لمؤسس سلسله ( سوبر كوين )
صراحه كيفيه جذب الزبائن لمتجر بيع اطعمه مش من اهتماماتي،،
معرفش ليه قرأت الكتاب دا،، لكنه ممتع ..
القراءه عن التحديات اللي بتواجه مؤسسي الاعمال ممتع في اي مجال :)
Monica
Mar 10, 2016 Monica rated it it was amazing  ·  review of another edition
This book was a very interesting read. Mr. Quinn gives you insights that are priceless when it comes to thinking outside the box and building relationships with customers and meeting customers needs. So many great brilliant even ideas. I cannot wait to utilize what I have learned in this book into my own life! Great book!
Terrence Ho
Feb 02, 2013 Terrence Ho rated it really liked it  ·  review of another edition
Must read for customer experience professionals, executives, business owners and anyone that provides a product or service in any industry.
Amy
Jan 04, 2016 Amy rated it really liked it  ·  review of another edition
A good quick read. A nice perspective on the retail industry, focused on the importance of cultivating relationships with long term customers instead of making a quick sale
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