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Don M. Frick
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Greenleaf and Servant-Leader Listening

4.50  ·  Rating Details  ·  2 Ratings  ·  1 Review
[From the Foreword] This essay provides revealing information about Robert Greenleaf's own journey as he learned about listening from his experiences with the Society of Friends, the Hawthorne studies, AT&T, and Wainwright House. It describes the ideas that Greenleaf used in teaching listening to others. The essay is further enriched with insights and advice from recen ...more
Paperback, 1, 36 pages
Published 2011 by The Greenleaf Center for Servant Leadership
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Greg
Sep 17, 2011 Greg rated it really liked it
Recommends it for: Facilitators, consultants, leaders, parents...anyone!
Really a booklet -- only 29 pages long -- but with some valuable counsel about listening. It is worth the half hour or so it takes to read it...and the additional hours and days and years needed to practice and embody the skills, and more importantly, the "being" of servant listening. Some thoughts:

1. One who seeks to serve others first (a servant leader) responds to any problem by listening first. In my experience, this is easier said than done...but worth the effort.
2. Listening isn't just bei
...more
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