false 1195615 http://photo.goodreads.com/books/1181789997m/1195615.jpg http://photo.goodreads.com/books/1181789997s/1195615.jpg 1195615 7 545170 13 7 2004 Who's Pushing Your Buttons? total:12|5:1|4:3|3:4|2:4|1:0| 12 37 21 2 1330854 4.10 1603 375 73944478 2485355 1195615 1591450101 9781591450108 2 http://photo.goodreads.com/books/1181789997m/1195615.jpg http://photo.goodreads.com/books/1181789997s/1195615.jpg http://www.goodreads.com/book/show/1195615.Who_s_Pushing_Your_Buttons_ 3.09 11 2004 4 0 false Mon Nov 09 00:00:00 -0800 2009 Fri Oct 09 00:34:52 -0700 2009 Mon Nov 09 02:04:11 -0800 2009 more...]]> 54980055 2251087 1195615 1591450101 9781591450108 2 http://photo.goodreads.com/books/1181789997m/1195615.jpg http://photo.goodreads.com/books/1181789997s/1195615.jpg http://www.goodreads.com/book/show/1195615.Who_s_Pushing_Your_Buttons_ 3.08 12 2004 5 0 false Mon May 04 20:52:43 -0700 2009 Mon May 04 20:53:09 -0700 2009 80478602 551789 1195615 1591450101 9781591450108 2 http://photo.goodreads.com/books/1181789997m/1195615.jpg http://photo.goodreads.com/books/1181789997s/1195615.jpg http://www.goodreads.com/book/show/1195615.Who_s_Pushing_Your_Buttons_ 3.08 12 2004 0 0 false Wed Dec 09 18:20:22 -0800 2009 Wed Dec 09 18:20:22 -0800 2009 76715891 2084910 203946 1591454778 9781591454779 0 http://photo.goodreads.com/books/1172655753m/203946.jpg http://photo.goodreads.com/books/1172655753s/203946.jpg http://www.goodreads.com/book/show/203946.Handling_Difficult_People_What_to_Do_When_People_Push_Your_Buttons 0.0 0 Let's face it, hard as we try, none of us can avoid contact with difficult people.  Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.  Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.  He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work!  He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

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