<?xml version="1.0" encoding="UTF-8"?>
<GoodreadsResponse>
	<Request>
		<authentication>false</authentication>
		    <method><![CDATA[]]></method>
	</Request>
	\
<book id="1191351">
  <id>1191351</id>
  <title><![CDATA[ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement]]></title>
  <isbn><![CDATA[0113310501]]></isbn>
  <isbn13><![CDATA[9780113310500]]></isbn13>
  <image-url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image-url>
  
    <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
        <description><![CDATA[]]></description>
    <work>
  <best_book_id type="integer">1191351</best_book_id>
  <books_count type="integer">1</books_count>
  <id type="integer">1179387</id>
  <media_type nil="true"></media_type>
  <original_language_id type="integer" nil="true"></original_language_id>
  <original_publication_day type="integer">30</original_publication_day>
  <original_publication_month type="integer">7</original_publication_month>
  <original_publication_year type="integer">2007</original_publication_year>
  <original_title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</original_title>
  <rating_dist>total:4|5:1|4:2|3:1|</rating_dist>
  <ratings_count type="integer">4</ratings_count>
  <ratings_sum type="integer">16</ratings_sum>
  <reviews_count type="integer">7</reviews_count>
  <text_reviews_count type="integer">0</text_reviews_count>
</work>

  <average_rating><![CDATA[4.00]]></average_rating>
  <ratings_count><![CDATA[4]]></ratings_count>
  <text_reviews_count><![CDATA[0]]></text_reviews_count>
  <url><![CDATA[http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement]]></url>
  <authors>
          <author id="294334">
        <name><![CDATA[Office of Government Commerce]]></name>
        <role><![CDATA[]]></role>
        <url><![CDATA[http://www.goodreads.com/author/show/294334.Office_of_Government_Commerce]]></url>
        <average_rating><![CDATA[4.30]]></average_rating>
        <ratings_count><![CDATA[10]]></ratings_count>
        <text_reviews_count><![CDATA[0]]></text_reviews_count>
      </author>
      </authors>
    <reviews start="1" end="7" total="7">
      <review id="69681799">
    <user id="2648311">
    <name><![CDATA[Jimmy]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2648311-jimmy-rowe]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-M-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
          <shelf name="currently-reading" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Sep 01 09:06:23 -0700 2009</date_added>
  <date_updated>Tue Sep 01 09:06:31 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/69681799]]></url>
</review>
      <review id="67242940">
    <user id="2622901">
    <name><![CDATA[Iranica]]></name>
    <location><![CDATA[Tehran, 28, Iran, Islamic Republic of]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/2622901-iranica]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-U-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Aug 13 09:40:22 -0700 2009</date_added>
  <date_updated>Thu Aug 13 09:40:22 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/67242940]]></url>
</review>
      <review id="61538486">
    <user id="859179">
    <name><![CDATA[Bear]]></name>
    <location><![CDATA[Fort Collins, CO]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/859179-bear]]></url>
    <image><![CDATA[http://photo.goodreads.com/users/1201803293p3/859179.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
          <shelf name="non-fiction" />
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at>Sun Aug 30 21:34:21 -0700 2009</read_at>
  <date_added>Mon Jun 29 13:44:13 -0700 2009</date_added>
  <date_updated>Sun Aug 30 21:34:21 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/61538486]]></url>
</review>
      <review id="53625839">
    <user id="760917">
    <name><![CDATA[Eugene]]></name>
    <location><![CDATA[Ukraine]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/760917-eugene]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-U-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>0</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Wed Apr 22 13:29:47 -0700 2009</date_added>
  <date_updated>Wed Apr 22 13:29:47 -0700 2009</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/53625839]]></url>
</review>
      <review id="15218457">
    <user id="900128">
    <name><![CDATA[James]]></name>
    <location><![CDATA[The United Kingdom]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/900128-james-finister]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-M-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>3</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Feb 12 01:53:50 -0800 2008</date_added>
  <date_updated>Tue Feb 12 01:53:50 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/15218457]]></url>
</review>
      <review id="11521563">
    <user id="385571">
    <name><![CDATA[Ahmed]]></name>
    <location><![CDATA[cairo, Egypt]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/385571-ahmed-elsaeed]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-M-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>5</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Thu Jan 03 07:16:20 -0800 2008</date_added>
  <date_updated>Thu Jan 03 07:16:39 -0800 2008</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/11521563]]></url>
</review>
      <review id="2421368">
    <user id="155646">
    <name><![CDATA[John]]></name>
    <location><![CDATA[The United States]]></location>        
    <url><![CDATA[http://www.goodreads.com/user/show/155646-john]]></url>
    <image><![CDATA[http://www.goodreads.com/images/nophoto-M-111x148.jpg]]></image>
  </user>
    <book>
  <id type="integer">1191351</id>
  <isbn>0113310501</isbn>
  <isbn13>9780113310500</isbn13>
  <ratings_count type="integer">4</ratings_count>
  <text_reviews_count type="integer">0</text_reviews_count>
  <title>ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement</title>
  <average_rating>4.00</average_rating>
  <image_url>http://photo.goodreads.com/books/1181767870m/1191351.jpg</image_url>
  <link>http://www.goodreads.com/book/show/1191351.ITIL_Lifecycle_Publication_Suite_Service_Strategy_WITH_Service_Design_AND_Service_Transition_AND_Service_Operation_AND_Continual_Service_Improvement</link>
</book>

    <rating>4</rating>
  <votes>0</votes>
  <spoiler_flag>false</spoiler_flag>
  <shelves>
    
      <shelf name="read" />
    
      </shelves>
  <recommended_for><![CDATA[]]></recommended_for>
  <recommended_by><![CDATA[]]></recommended_by>
  <read_at></read_at>
  <date_added>Tue Jun 26 17:13:02 -0700 2007</date_added>
  <date_updated>Tue Jun 26 17:13:02 -0700 2007</date_updated>
  <read_count></read_count>
    <body><![CDATA[]]></body>
    <url><![CDATA[http://www.goodreads.com/review/show/2421368]]></url>
</review>
    </reviews>
  <popular_shelves>
          <shelf name="currently-reading" />
          <shelf name="non-fiction" />
      </popular_shelves>
  <book_links>
    <book_link id="8">
  <name><![CDATA[WorldCat]]></name>
  <link>http://www.goodreads.com/book_link/follow/8?book_id=1191351</link>
</book_link>
  </book_links>
</book>
</GoodreadsResponse>