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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
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Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

3.86 of 5 stars 3.86  ·  rating details  ·  219 ratings  ·  11 reviews
Whether it's software, a cell phone, or a refrigerator, your customer wants?no, expects?your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the w ...more
ebook, 384 pages
Published March 10th 2011 by Wiley (first published April 29th 1994)
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Amy
I never give anything 5 stars, however, this book was a clear exception.
Emily H.
If you're going to conduct a usability test, you really need to read this book first. A lot of it is commonsense, yes, but if you read this book you'll save yourself tons of time and money because you'll experience many fewer bumps in the testing road. It's very practical and very easy to read.
Marc
This is a very process-specific book, but it's basic applications go beyond needing to do full-our usability testing. It's a good source for examining your own workplace's workflows and provides ways of identifying bottlenecks and other problems.
Monika
This is hands down the best book on usability testing I've read. To be fair, you will most likely get the most out of this book if you're a novice, as I was. Definitely worth a purchase.
Elizabeth
Figured I should give this a try since it's been sitting on my desk for 3+ months and oh, also, I need to plan a few tests in the near future.
Bonnie
This was assigned reading for a course I was taking - it was an easy read in colloquial language - not a stuffy textbook at all.
Jeremy
The book was ok. It provides a fundamental understanding of usability testing.
Karen
As textbooks go, this was very readable and practical.
J
Jan 31, 2013 J marked it as to-read  ·  review of another edition
What can I say, my choice of books is thrilling.
Sara S.
Over a decade old but still a good resource
Sarah hong
Nov 14, 2008 Sarah hong marked it as to-read  ·  review of another edition
Sorry, I will read it.
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  • Observing the User Experience: A Practitioner's Guide to User Research
  • Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
  • A Project Guide to UX Design: For User Experience Designers in the Field or in the Making
  • Designing for the Digital Age: How to Create Human-Centered Products and Services
  • Mental Models: Aligning Design Strategy with Human Behavior
  • Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
  • Designing Social Interfaces
  • Usability Engineering
  • Information Architecture: Blueprints for the Web
  • About Face 3: The Essentials of Interaction Design
  • Sketching User Experiences:  Getting the Design Right and the Right Design
  • Designing for Interaction: Creating Smart Applications and Clever Devices
  • Designing Interfaces: Patterns for Effective Interaction Design
  • Remote Research: Real Users, Real Time, Real Research
  • Designing Web Navigation
  • Web Form Design: Filling in the Blanks
  • Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems
  • Prototyping: A Practitioner's Guide
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