Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments
A fresh, effective, and enduring way to lead--starting with your next interactionMost leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in "TouchPoints," Conant and Norgaard argue that these--and every point of contact with other people--are overlooked opportunities for leaders to increase their impact and promote their organization's...more
ebook, 208 pages
Published April 12th 2011 by Jossey-Bass
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