The Little Big Things: You
Tom's new book, The Little BIG Things, is a compendium of 163 ways to pursue excellence—with tips ranging from the blatantly obvious, "Show Up! (It's a Start.)" and "It's All About ... the Quality of the Workforce," to the wildly counterintuitive, "Boring Is Beautiful" and "Reward DNK (Do Not Know)," to the often repeated, "The Customer Is 'She.'" Begun as a repackaging of...more
We used to have a section 'Little things that matter much' in our school diary which had space for the teacher to write down comments on petty things.. Right from your haircut to your hygiene.. It was a reminder to sweat on the small things along with grades and stuff.
Tom's book is like the same thing.. Makes you think about the small stuff.. That's matters much!