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74th out of 237 books
—
394 voters
The Secrets of Successful Communication: A Simple Guide to Effective Encounters in Business
by
Kevin T. McCarney (Goodreads Author)
To succeed at work and in life, people need to know how to have great encounters - in person, online, and on the phone with customers, colleagues and clients. Kevin McCarney shows how readers can create positive results in every communication every day when they understand the secrets of the Big Brain and the Little Brain - the two communication brains we all use.
The book
...morePaperback, 200 pages
Published
September 1st 2011
by O'Connell House
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*I received a free copy through Goodreads's first-reads program.*
This was a compelling guide to effective communication using one's Big Brain (reflective thinking and judgement) instead of one's Little Brain (tendency to spit out foolish comments). By contrasting the effects of filtering one's thoughts through the Big Brain and reacting impulsively, McCarney gives advice on how to deal with the different facets of conversation with other people. McCarney presents this information in an easily ac...more
This was a compelling guide to effective communication using one's Big Brain (reflective thinking and judgement) instead of one's Little Brain (tendency to spit out foolish comments). By contrasting the effects of filtering one's thoughts through the Big Brain and reacting impulsively, McCarney gives advice on how to deal with the different facets of conversation with other people. McCarney presents this information in an easily ac...more
Since I spend my time communicating – in my job, on my blog, talking to my dog – I get really excited when I received this book.
This book is a wonderful collection of practical perspectives, targeted stories, and optimal ways to communicate. Using the Big Brain vs Little Brain approach, the author outlines various ways we can communicate and the either devastating or uplifting effects we can have on others.
What I enjoyed about this book was the way the chapters, stories, and take-aways were fr...more
This book is a wonderful collection of practical perspectives, targeted stories, and optimal ways to communicate. Using the Big Brain vs Little Brain approach, the author outlines various ways we can communicate and the either devastating or uplifting effects we can have on others.
What I enjoyed about this book was the way the chapters, stories, and take-aways were fr...more
Nov 13, 2011
Kelly Knapp
rated it
4 of 5 stars
Recommends it for:
Business students
Recommended to Kelly by:
Goodreads Firstreads giveaway
Big Brain v little brain wasn’t a concept to which I had really given any thought. However, Mr. McCarney’s book spelled out the concept in everyday language that resonated with me. Not only is this a great trade book for business people, but it is easy to shift the concepts and ideas to any situation. Keeping the key “takeaways” in mind everyone should be able to avoid those large faux pas that catch us unawares and keep us from succeeding. In addition, I found that these simple concepts helped...more
I took this book from the library while looking for good communication tools and ended with some aha moments in the process.
Two things that stand out is the idea that the Big Brain responds and the Little Brain reacts, and this idea of how having all these forms of communication have impaired us to the simple ability of starting and finishing a conversation.
There are so many great insights. I think this should be required reading for any business professional.
Two things that stand out is the idea that the Big Brain responds and the Little Brain reacts, and this idea of how having all these forms of communication have impaired us to the simple ability of starting and finishing a conversation.
There are so many great insights. I think this should be required reading for any business professional.
I work in retail and this book was very beneficial. I understand completely where he's coming from with the Big Brain (the logical thinker) and the Little Brain (the blurt out whatever comes to mind first thinker.) I think my favorite part of this book is that he gives examples of how the Big Brain and Little Brain reactions can be applied to many situations. He gives descriptions of how a situation can go either way depending on which Brain you choose.
I got this book free as a part of the First...more
I got this book free as a part of the First...more
Oct 24, 2011
Lulu
marked it as to-read
I won this book from the first reads giveaways and I am so excited to read it. Thanks.
I got this through goodreads first reads. Thanks!
This book is a lot of repetition. I mean a lot. How many times can you explain how important moments are? I seriously feel like this whole book was just preaching at me about moments, which I obviously already knew otherwise I wouldn't have wanted to read the book--I know how important communications with other people are. That's why wanted to read the book. You don't need to tell me about it every chapter.
Two-star because I think it'd be useful t...more
This book is a lot of repetition. I mean a lot. How many times can you explain how important moments are? I seriously feel like this whole book was just preaching at me about moments, which I obviously already knew otherwise I wouldn't have wanted to read the book--I know how important communications with other people are. That's why wanted to read the book. You don't need to tell me about it every chapter.
Two-star because I think it'd be useful t...more
I won this book as part of a goodreads giveaway, but as a communications professional, was happy to win it.
I picked up some good information in this book and would recommend it to anyone looking to increase their communications skills or to someone looking to read into other people better.
It's not always about what you say, but how you say it. This book will help you learn how to say it.
I picked up some good information in this book and would recommend it to anyone looking to increase their communications skills or to someone looking to read into other people better.
It's not always about what you say, but how you say it. This book will help you learn how to say it.
Very instructive communications book. It emphasises that we need th think before speaking and evaluaate the mood and experiences of both the speaker and the receiver. Free copy for review purposes.
May 16, 2013
Molly
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Businessman, entrepreneur, community leader, and an observer of situations and people, Kevin McCarney has had millions of encounters with people of all kinds since he opened his first Poquito Más® restaurant in 1984. From the beginning, he has worked to create a business that would inspire loyalty from both his customers and his employees. He understands that a business thrives with every great en...more
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