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The Five Percent: Finding Solutions to Seemingly Impossible Conflicts
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The Five Percent: Finding Solutions to Seemingly Impossible Conflicts

4.17 of 5 stars 4.17  ·  rating details  ·  23 ratings  ·  4 reviews
A conflict resolution specialist explores the nature of disputes that become intractable quagmires, and offers cutting edge methods for solving them
ebook, 288 pages
Published May 1st 2011 by PublicAffairs
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This is an important book that contributes to a new way of thinking and acting in ‚high friction’ contexts. I am convinced its relevance stretches beyond the field of conflict resolution, vast as it is. Anyone who is struggling with ‚wicked problems’, working to introduce radical innovations, building social movements or engaged in transitioning complex systems (health care, transportation, food production, …) will benefit from studying the insights embedded in The Five Percent.

A key insight th
Charles Wang
The author, Peter Coleman identifies 5% of all conflicts as "intractable". He first gives real life examples of these conflicts (low income, high crime areas in the US, marriages that break apart and neither party will give way, etc.), analyses what they have in common:
-power of history is considerable
-perfect storm of many complex factors that all synergize to drive and intensify the conflict
-they do not respond well to conflict management strategies that are useful elsewhere

Then the author lay
We are lead to believe that all conflicts can be mitigated. Yet, there are times that we all come up against a standoff that no matter what we try just doesn’t seem to move. In fact, over time, each side tends to become more deeply entrenched.

These five percent of issues require a little more finesse than the regular conflicts. The issues are not simple. Yet, the emotional/personal/moral nature of the topic tends to promote an either or situation with no room for gray thinking.

In this way, comi
Bob Bordone
Sep 23, 2011 Bob Bordone marked it as to-read  ·  review of another edition
Seems really fascinating. Also trying to get someone to write a book review of this for negotiation journal...If I had the time, I would write it!
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William Peter Coleman (born 15 December 1928) is an Australian writer, and former politician. A widely published journalist for over 60 years, he was editor of The Bulletin (1964–1967) and of Quadrant for 20 years, and has published 16 books on political, biographical and cultural subjects.[1] While still working as an editor and journalist he had a short but distinguished political career as a Me ...more
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