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The Five Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People

3.63  ·  Rating Details ·  953 Ratings  ·  128 Reviews
The 5 Languages of Appreciation in the Workplace applies the love language concept to the workplace. This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout. Ideal for both the pro ...more
Hardcover, 272 pages
Published August 1st 2011 by Northfield Publishing (first published July 6th 2011)
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Jan 19, 2012 Samuel rated it it was ok
Shelves: professional
It's hard to argue with the major premise of the book: that feeling appreciated is critical for employees in all fields, and that each person has a different set of things that make him or her feel that appreciation. And there were indeed a number of suggestions contained in the book that made good sense.

However, it was at least twice as long as it needed to be, with a lot of unneccesary repetition. People who need or would have an interest in this book are, almost by definition, busy, and would
Sep 14, 2016 Donna rated it liked it  ·  review of another edition
Shelves: non-fiction
I like Gary Chapman's books on love languages, especially the one about teenagers. I do agree with the his main point....that everyone values different displays of love and appreciation. While I'm not a "gold star" girl, I do love when someone steps up to help me out because, I'd never ask for it.

This book is about appreciation in the workplace. If I'm being completely honest, this book kind of made me a little bitter. I work for the government and they don't believe in employee appreciation...
Aug 14, 2014 Jeff rated it liked it  ·  review of another edition
Shelves: 2014-book-list
The 5 Love Languages is a must-book, especially if you're married.

This book was helpful but I think it would have been just as good as a blog post. The most helpful insight was explaining the difference between recognition of employees and appreciation of employees. "Recognition is largely about behavior. Appreciation focuses on performance plus the employee's value as a person. Recognition is about improving performance and focuses on what is good for the company. Appreciation emphasizes what
The CurvyJones
Jul 31, 2016 The CurvyJones rated it liked it
Shelves: challenge-2016
Told my manager that I would read this book, 5 languages of appreciation at Work. It wasn't "WHOA!" enlightening or anything but I did want to confirm what I thought my language of appreciation would be, and I was interested in my secondary and what language is LEAST motivating to me.
Turns out I was right, verbal affirmation is important to me. I don't need gifts or trips, I don't wanna hang out with everyone... just say thank you and acknowledge that the girl in the corner is doing good work an
Paul Goble
Feb 11, 2012 Paul Goble rated it really liked it
Recommends it for: Managers and supervisors, especially in nonprofit and volunteer organizations
A flawed but nevertheless indispensible exploration of what it takes to successfully communicate "I appreciate you" to colleagues and subordinates in the workplace.

The book explains five "languages" of appreciation: words of affirmation, tangible gifts, quality time, acts of service, and physical touch. Each person has a primary language--"It doesn't matter how often you tell me that I'm a valued contributor or give me gifts; I simply will NOT feel appreciated until you come alongside me and hel
Feb 23, 2017 Becky rated it liked it  ·  review of another edition
A little bland and obvious. I took away a few good points. At the very least, I will start having volunteers identify their appreciation language.
Chelsea Serrano
Feb 06, 2016 Chelsea Serrano rated it it was amazing
Well since I just started working, I wanted to know more about how I can not be a burden to my colleagues especially since I'm fresh from college and everything is just so new to me. Meeting new people and building a relationship is a bit of a challenge for me because I am a bit of an introvert. So, I found this book really helpful and helped me not only identify my appreciation languages, the most and least important, but also my family, friends, colleagues basically everyone I'm connected to. ...more
Apr 03, 2015 Lisa rated it liked it  ·  review of another edition
I read Chapman's 5 Love Languages book previously, so this was basically a reminder of that but in workplace terms. It seems common sense to appreciate people who work for/with you, but some good reminders.
Mar 26, 2017 Carol rated it it was amazing
Really excellent and short read detailing why appreciation in the workplace is important and how everyone is different in their perception of the value of different kinds of appreciation. Great for managers new and experienced.
Nov 07, 2016 Eloise rated it it was ok
It was really interesting. Not sure how I am going to go applying these ideas in the workplace. The book might required a re-reading or two!
Nithin Thompson
Helpful for motivating other through appreciation. Lots of practical advice and implications.
Sarah Brennan-Green
Mar 09, 2017 Sarah Brennan-Green rated it really liked it
I'm a real believer (sucker) in the 5 love language theory for home life, so finding one for appreciation at work was revelatory.
No matter what "language" one speaks, it is essential that it gets spoken at work. Too many times this important feature of a work relationship is unspoken making a challenging workplace.

Recommended for anyone who manages people.
Lori Thompson
Mar 04, 2017 Lori Thompson rated it liked it
I would have actually given this a 2.5 for my enjoyment of this book. Though it is quite could have been summed up in one sentence. "Be empathetic to other people". Those that choose to read this book probably don't need to, because if you are looking for a book to tell you how to appreciate colleagues, you probably already do! But I think this book would be an awesome Christmas book for a clueless boss! Luckily my boss rocks, so I can save my money.
There is nothing wrong with the
Mar 04, 2017 Barbara rated it really liked it
The book was required reading for work. I found it interesting the 5. languages of appreciation. I never really thought about it in-depth before. The 5 languages are: Words of Appreciation, Quality time, Acts of Service, Tangible Gifts, and Physical Touch are the 5 languages. I took the inventory at the end of the book, my primary motivation is quality time and the next was tangible gifts. It was a very interesting read.
S. Nelson
Mar 03, 2017 S. Nelson rated it really liked it
I liked this book and am looking forward to trying this information out with my team members.
Scott Ford
Jan 03, 2017 Scott Ford rated it liked it
Best way to describe this is a more formal framework that good managers already leverage. Be genuine and authentic and get to know your coworkers and peers. This isn't about recognition, but honest appreciation and caring for the individual. You need to personalize your interactions to each team member.
Jul 28, 2014 Agoes rated it liked it
Buku yang dibuat oleh penulis The Five Love Languages: How to Express Heartfelt Commitment to Your Mate ini merupakan penerapan dari konsep buku yang serupa dalam konteks dunia kerja. Premis dasarnya mirip: tiap orang memiliki persepsi yang berbeda-beda mengenai berbagai macam hal, misalnya dalam mengekspresikan kasih, meminta maaf, mengekspresikan marah, dan juga menunjukkan apresiasi. Menurut Gary Chapman, perbedaan tersebut dapat dikategorikan dalam "5 Bahasa".

Secara ringkas, 5 Bahasa tersebu
Feb 19, 2017 Jessica rated it it was amazing  ·  review of another edition
Learning to grow

What if everyone spoke the same language? From the same author of The 5 Love Languages, learning to speak to others at work. The statistics in the beginning of the book speak volumes to why today's companies are losing good people.
Chuck Engelhardt
Jun 18, 2012 Chuck Engelhardt rated it liked it
Why don’t people feel appreciated at work? Gary Chapman and Paul White give some solid explanations for why that happens under even to the most well intentioned managers and instruction on how to correct it – without breaking your budget, I might add.

The 5 Languages of Appreciation for the Workplace by Gary Chapman and Paul White (or “The 5 Love Languages Go to Work” as I like to call it), has some very valuable instruction that if applied to the workplace (and other relationships) could have a
Jen Jenson
I've been a fan of Gary Chapman and his 5 Love Languages since I was introduced to them at the age of 18 in 1999. How grateful I am to my friends and their recommendation! It's been one of the best blessings in my relationships & life!

Naturally because of my admiration of Dr. Chapman's work I was intrigued with this idea and concept. I found that it was very applicable and fun learning more about each of the 5 languages and how to more effectively communicate appreciation to my colleagues t
Beth Peninger
3.5 Stars

Clearly this month I have a focus to my non-fiction reading. Low to no morale in a workplace is detrimental to productivity, customer service, and loyalty. And those are just the three that came to mind right away. Appreciation is something that can make or break the morale of a business and sometimes it's a matter of just a few tweaks, other times it needs to be completely overhauled. Chapman, drawing on his experience from The 5 Love Languages, enlists the help of Paul White to explor
Angela Lam
I personally found this book rather disappointing (wd choose 2.5 stars if there was such an option). Having read 5 Love Languages (which was a great book), I had high hopes for this book.

Why this book (largely) failed to deliver for me:
1. A large bulk of the intro was spent explaining why appreciation was important. Granted, we need to have some background on workplace challenges, job satisfaction and where the 5 languages of appreciation fits. But there was quite a bit of repetition (for a rel
Jan 21, 2017 Angela rated it liked it
Shelves: 2017, 2017-jan
Dr. Gary Chapman is author of The Five Love Languages , first published in 1990. He, along with Paul White, have written The Five Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People , published in 2011. In this book, they have “translated” the original five love languages for use in the workplace. Of those languages, physical touch is perhaps the most difficult to translate into the workplace, for obvious reasons (i.e. potential for sexual harassment accu ...more
Kimberly Bower (gladeslibrarian)
In the hard economic times in which we live, the face-off between employer and employee has contributed to making bad situations worse. Employers caution workers citing the precarious nature of the current job market and inform them that they ought to be happy they even have a job. Employees walk around on eggshells and avoid the necessary ingenuity and risk-taking behaviors needed for most businesses to succeed. Hope of a successful future in the workplace and the expression of appreciation for ...more
Jun 25, 2015 Jessica rated it really liked it  ·  review of another edition
I'm a fan of the original Five Love Languages, and while I probably could have drawn my own parallels to the workplace, I liked the specific examples in this slim volume. As they say is common, I found that my top two languages were the same, but flipped, from my romantic partnership to the workplace. Our small office of five is all reading this and taking the inventory, and I'm looking forward to seeing what my coworkers' languages of appreciation are. What grated on me a bit in this book was t ...more
Aug 31, 2013 John rated it really liked it  ·  review of another edition
Very good stuff here. I've seen in several organizations I've worked with the importance of appreciation, so the emphasis on that resonated with me. The authors go further, digging into the different kinds of appreciation that people, well, appreciate. The work draws from Chapman's work on the "love languages," but applies it to a professional setting--really, any setting that involves a number of other people--a business, a non-profit, a volunteer organization, a church, a school... just about ...more
Margaret Garry
Jul 03, 2015 Margaret Garry rated it liked it
I read this book as part of an office-related book club. The information is good, but the way the information was presented was a bit odd to me. The book applies "The Five Love Languages," to the workplace. I appreciated the chapters that outlined each "language" and talked about how to identify your most preferred language and how to show appreciation to colleagues who might prefer a different means of showing appreciation. The online quiz that ranked the reader's "languages" and developed a pe ...more
Mar 17, 2015 Kristin rated it it was ok
Shelves: leadership
I've read several other books by Dr. Chapman, which I think diminished my enthusiasm for the first 1/2 of this book. The 5 Languages aren't that difficult to understand. For me, as a previous reader, the time taken to re-explain them in the context of the workplace and appreciation, was tedious. Others encountering them for the first time may have another opinion.

In general, I found the book a bit self-promotional, with regular references to their training. The book also refers to the MBA Invent
Oct 24, 2016 Mckinley rated it liked it
Shelves: audio, non-fiction, career
Motivating by appreciation - each wants to know work is valued; authentic, value to employee
job satisfaction and appreciation reasons employees stay or leave
public verses personal - handwritten notes to announcements at events
recognition verses appreciation

1. Words of affirmation - praise with details/specifics of work, praise of characteristics (person's inner nature),
2. Quality time - personal meetings, shared experiences & working together, small groups with supervisor
3. Acts of Service -
Aug 13, 2016 Annie rated it really liked it  ·  review of another edition
This book is much like the other books on the 5 Languages of Love except that it is not as focused. Unlike the 5 Languages of Love specifically for spouses, children, teenagers, etc., this book cover a wider range of situations (such as boss-employee, employee-employee, workers, volunteers, leaders of companies, and leaders of non-profit organizations). Therefore, you'll most likely find only half of the book to be relevant to you. The examples for demonstrating appreciation are useful:
- Words o
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Married more than 45 years to Karolyn, Dr. Gary Chapman is just the man to turn to for help on improving or healing our most important relationships. His own life experiences, plus over forty years of pastoring and marriage counseling, led him to publish his first book in the Love Language series, The 5 Love Languages®: How to Express Heartfelt Commitment to Your Mate. Millions of readers credit t ...more
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“Steven Covey, author of the bestselling The 7 Habits of Highly Effective People, feels so strongly about people’s need for appreciation that he states: “Next to physical survival, the greatest need of a human being is psychological survival, to be understood, to be affirmed, to be validated, to be appreciated.”1” 0 likes
“When relationships are not nurtured by a sense of appreciation, the results are predictable:   • Team members will experience a lack of connectedness with others and with the mission of the organization.   • Workers will tend to become discouraged, feeling “There is always more to do and no one appreciates what I’m doing.”   • Often employees will begin to complain about their work, their colleagues, and their supervisor.   • Eventually, team members start to think seriously about leaving the organization and they begin to search for other employment.” 0 likes
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