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The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance
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The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

3.98  ·  Rating Details  ·  3,867 Ratings  ·  172 Reviews
Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, "The Toyota Way to Continuous Improvement" looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of c ...more
ebook, 448 pages
Published April 15th 2011 by McGraw-Hill Education (first published December 1st 2003)
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Vikram Kalkura
Feb 02, 2015 Vikram Kalkura rated it really liked it  ·  review of another edition
The Toyota way should be everyone's way. Great book with greater insights on how to be successful in your business along with how to make a profitable business. The insights can be applied not only for the automobile or transport industries but also for the software companies as well. TPS and Lean manufacturing has been created and developed by Toyota and now are used by many companies across the world. The book explains why Toyota has become one of the most successful company in the world and w ...more
Nov 20, 2007 robert rated it it was amazing  ·  review of another edition
Recommends it for: lean practitioners
Shelves: lean
In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

The fourteen management principles of the Toyota Way create the ideal environmen
Жаль, что в своё время недооценил данную бизнес книгу, что отложил в её в длинный ящик. Я считал, что книга в основном о том как добиться высокой эффективности в производстве. Но я и не предполагал, что она охватывает практически все принципы ведения бизнеса и что они столь высоких стандартов.

Это та книга без которой в современном мире трудно построить поистине великий бизнес. И ещё она относится к тем работам к которые просто обязательно нужно время от времени возвращаться и перечитывать её сно
Ahmad Badghaish
Sep 12, 2011 Ahmad Badghaish rated it it was amazing  ·  review of another edition

الكتاب ليس للمهندسين فقط أو ينحصر بالمهتمين بعالم السيارات

الكتاب إداري بشكل كبير

عجيب أسلوب تويوتا في الإدارة, لم أجد له مثيل في أي كتاب آخر

من المقولات الرائعة لأحد مسؤولي تويوتا : من الغباء أن تخبر موظفيك بأنهم مهمون لديك ثم تخاطر بحياتهم

قمة الإنتاجية مع تقديس الروح الإنسانية والكثير من القيم والمبادئ في هذا الكتاب

من القصص التي أعجبتني, واحدة مفادها : كيف تتوقع أن تعمل دون أن تتسخ يداك ؟ وأترك تفاصيل القصة لكم
May 25, 2009 Neil rated it really liked it  ·  review of another edition
Shelves: research
Great insight into the Toyota Production System. My critique of it is that there is no discussion of drawbacks, if any. I'm skeptical of any methodology that isn't honest about its failings.
Sambasivam Mani
Jan 23, 2015 Sambasivam Mani rated it really liked it  ·  review of another edition
This book reveals several procedures used in the manufacturing company. 4P Model (Problem Solving, People and Partners, Process and Philosophy), 5S Methodology (Sort, Straighten, Shine, Standardize and Sustain) and PDCA (Plan-Do-Check-Act or Deming Cycle). If anyone is willing to start a new manufacturing company they can use this book as a blue print. Helps us to learn some of the techniques used in Japan like Muri, Mura, Muda, Kanban, Heijunka, Jidoka and ohno and create eagerness to learn Jap ...more
Oct 25, 2012 Erwin rated it really liked it  ·  review of another edition
Toyota Industries Corporation was a Japanese maker of automatic looms (device used to weave cloth) when Kiichiro (eldest son of the founder) established the Toyota Motor Corporation. Toyota had was capital poor, resource poor, and the Japanese car market was small. Kiichiro devised a strategy of Operational Excellence, along the lines of Sam Walton's strategy for Wall Mart. Eventually, the strategy of operational excellence (elimination of waste) allowed resource poor Toyota to dominate it's res ...more
Sep 09, 2009 Brian rated it really liked it  ·  review of another edition
This book took me on a much longer journey than expected. I found it to be so packed with information that it took a while to wade through. Coming from a church leadership background instead of a manufacturing background meant that I did not have some of the prerequisites that the book's intended audience might have.

For me personally, Part 1 (The World-Class Power of the Toyota Way) was an interesting look into the changing world of manufacturing and lean production. It has helped me appreciate
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Professor Jeffrey K. Liker has extracted his 20 years of study of Toyota, one of the world’s largest automobile manufacturers, in the form of his book The Toyota Way.

The book talks in detail about the 14 key management principles which drive the techniques and tools of the famous Toyota Production System (TPS) or Lean Production. It is a complete insight into the history of Toyoda family (founder, Kiichiro Toyoda), how Toyota started, their processes and the year
Alf Kåre Lefdal
Apr 22, 2010 Alf Kåre Lefdal rated it really liked it  ·  review of another edition
Toyota created "Lean Manufacturing" through their "Toyota Production System", and has transferred these principles to their product development process. This is the foundation of Lean Software Development, as described in the books of Mary and Tom Poppendieck.

In the way Toyota runs their business, you will recognize everything that has to do with agile software development, and the book describes not only the processes, but also the leadership philosophy that it builds on.
Henri Hämäläinen
Whole idea behind the book is to give an better view what makes Toyota manufacturing system such a good one. It introduces TPS (Toyota Production System), Kanban and lots of other systems they use.Still most importantly it tells about the importance of company culture, continuous learning and true understanding about the thinking behind TPS.

I really loved the book, because it didn't only tell about Toyota's way of working, but about the actual culture around it.
This book was my formal introduction to Lean and the Toyota Production System (TPS). I have utilized some Lean tools before when I was a business analyst (although I did not know the tools were Lean at the time!) but this book provides tremendous depth past my experience. I enjoyed the learning all of the principles at Toyota, especially the emphasis on people. I highly recommend this book to anybody interested in learning about this topic.
Dec 08, 2013 David rated it it was amazing  ·  review of another edition
I would recommend this book to anyone looking to optimize any type of organization. The further the organization is from manufacturing the more work required for the reader to apply, but there is an immense amount of wisdom there.

The application is universal because of how much Toyota focuses their attention on the intersection of the organizational culture and the operational systems.
Yulya Roesdy
The Toyota Way by Jeffrey K Liker gives a common sense approach to Business Process Improvements. It's a good start for everybody interested in lean management and lean production. This book goes into depth on several concepts that make the Toyota Way different from most western companies. It will definitely change the way you see business and management.
-Yulya Roesdy-
Jan 22, 2016 Ibrahim rated it really liked it  ·  review of another edition
Jun 10, 2011 Stephen is currently reading it  ·  review of another edition
Reading this book because one of my hospital clients wishes to combine their approach to engagement and Lean/Six Sigma. I've purchased 4 books on this topic and this might be the best one on this dual approach. You can't maximize operational efficiency at the expense of solid people practices.
Dan Graham
Jan 03, 2011 Dan Graham rated it really liked it  ·  review of another edition
Shelves: business
This book is really dense, but a good read if you’re looking to get some ideas and strategies for streamlining your manufacturing process. The author has a huge crush on Toyota, which makes for some sappy reading at times but definitely a worthwhile read.
Jody Mabry
Feb 05, 2015 Jody Mabry rated it it was amazing  ·  review of another edition
I'm about to show my nerdy side. I love manufacturing. That show on TV, "How it's made" is awesome, and all it is, is a narrator following a product being manufactured. The Toyota Way is much more than manufacturing, lean principles, and 5S. It is a management style that not only finds problems, but addresses them, from the lowest level to the highest. This book can be used in many facets from manufacturing history, to management principles. I enjoyed this book immensely, have lent it our numero ...more
Rafael Bandeira
Jun 17, 2010 Rafael Bandeira rated it it was amazing  ·  review of another edition
Best book on Lean. A must read for everyone in any business.
Apply these concepts on your cooking and on your room cleaning process, and you'll be billionaire. Seriously.
Marcio Endo
Aug 05, 2015 Marcio Endo rated it it was amazing  ·  review of another edition
Fica claro, lendo 'The Toyota Way', de onde Eric Ries inspirou-se para escrever seu Lean Startup.

Eu sugiro ficar com a fonte.

Como 'disclaimer', provavelmente, devo dizer que minha ascendência japonesas deixe minha opinião enviesada.

Ainda que o próprio autor reconheça os desafios em aplicar os conceitos do 'Toyota Way' em 'professional services', recomendo fortemente a leitura deste livro, mesmo para aqueles que não trabalhem na indústria automobilística.

Por sinal, como o autor sugere, mais que u
Jun 19, 2009 Major rated it it was amazing  ·  review of another edition
I found the book extermely educating experience. I learnt so many new techniques which all the manufacturing companies should practice.
"Toyota has sought harmony between people, society, and the global environment, as well as the sustainable development of society, through manufacturing."

Liker focuses on the management principles that have guided this post-WW II success story. Not very critical, but well-organized and highly useful to anyone who wants to study Toyota's path. I found the parts dealing with how Toyota emphasizes that it is a "learning organization" particularly insightful,
Mike Thoennes
Jan 18, 2015 Mike Thoennes rated it really liked it  ·  review of another edition
This is a strong testimony to the business model developed by Toyota Motor Company, commonly known as Lean Manufacturing in the United States. While this book will certainly interest people in manufacturing environments, perhaps more than those in non-manufacturing roles. It should not be said there is not valuable lessons to be learned here for that second group, you just need to make a little adjustment in your thinking and you will find applications abound. I don't know that this is considere ...more
Leader Summaries
Desde Leader Summaries recomendamos la lectura del libro Las claves del éxito de Toyota, de Jefferey K. Liker.
Las personas interesadas en las siguientes temáticas lo encontrarán práctico y útil: management, gestión de la cadena de suministro.
En el siguiente enlace tienes el resumen del libro Las claves del éxito de Toyota, 14 principios de gestión del fabricante más grande del mundo: Las claves del éxito de Toyota
Alaa Al-Asseh
Jan 04, 2016 Alaa Al-Asseh rated it it was amazing  ·  review of another edition
كتاب رائع
يصف الكتاب المدرسة اليابانية في الادارة وفلسفتها حتى النخاع
أهم ما في الموضوع برئي (رغم عدم ذكر العرب بالكتاب إطلاقا) هو التأكد من اننا كعرب بأحسن حالاتنا نعمل على تقليد المدارس الامريكية بالإدارة (وما اشطرهم بالتسويق لها) واستخدام الادوات والبدع الإدارية فور ظهورها مما قد يساعد على المدى القصير بحلول مؤقتة او ترميميّة ولكن الموضوع مختلف كلياً في اليابان لأنه معتمد على اسس وقواعد مرتبطة بثقافة الشعب الياباني نفسه والتي لا يمكن نسخها بسهولة.

يركز اليابانيون على القيم واخلاقيات العمل بشكل
Bibliophile 14
Dec 11, 2015 Bibliophile 14 rated it it was amazing  ·  review of another edition
" هل أنت تقرأ عن السيارات؟"
كان هذا هو السؤال الذي لاحقني كلما رآني أحد و أنا أقرأ الكتاب

هذا الكتاب يقدم لنا المبادئ الادارية التي تميزت بها تيويوتا
اربعة عشر مبدئ تتوزع تحت اربعة عناوين رئيسية
وهي مبادئ و فلسفة يمكن الاستفادة منها في كل المجالات
البروفيسور جيفري لايكر قدم كتاباً جميلاً لا يحتاج إلا متخصص كي يهضم المعلومات
تبدأ الحكاية من ساكيشي تيودا المؤسس و ملك المخترعين اليابانين وتمر بأشخاص عظام مثل تاييشي اونو حتى الوقت الذي ألف فيه الكتاب
ستقرأ عن الجيدوكا و الهيجونكا و الكايزن و ال 5S و الو
Kevin O'Brien
Mar 23, 2012 Kevin O'Brien rated it it was amazing  ·  review of another edition
Shelves: lean, business
This is a great introduction to Lean ideas. I think this would be a good starting point for someone who wanted to implement Lean processes where they work. I did have to wonder, though, after reading how Toyota does everything so well, just how that accelerator problem came about. Did they stop following thier own rules? Hmmm...

The other thing is that I am somewhat skeptical that very many American companies could become Lean organizations. Toyota had the ability to take a long view, and stay o
Industries from healthcare and service to manufacturing can learn from Liker's "The Toyota Way." Toyota--and the Toyota Production System (TPS)--is arguably one of the most studied corporations in the world, and rightfully so. Short of actually going through Toyota's internal training, this book is probably as close as you can come to grasping the "big picture" of what makes Toyota different.

But, as is mentioned in the book, TPS is not a set of tools anyone can just pick up from a book and put
I read this book because Jeff Bezos adopted the Toyota way to model his business. I didn’t finish the book. It seemed too long for basic principles. It seemed like the author had to put lots of examples so it can be published as book instead of a white paper. The author seems too enamored by Toyota however. The Toyota way is not really unique. Apple operates this way. Amazon operates this way. Most successful firms work like this. Their way is not the gospel. It’s common sense. Don’t get me wron ...more
Jun 30, 2014 Hugh rated it liked it  ·  review of another edition
Jeffery Liker provides the foundations of the successes found at Toyota by describing the Toyota production system (TPS). He used details from interviews from top executive at Toyota and made comparisons to the company's competitors to indicate how Toyota's culture has made the company the top largest auto maker in the world.

The principles such as: continuous improvement, and planning then do are a few things that could be used in your everyday life.

It is a good book to learn about lean manufa
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LeanCor: The Toyota Way 1 1 Jul 25, 2012 09:12AM  
  • Toyota Production System: Beyond large-scale production
  • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
  • Machine That Changed the World: The Story of Lean Production
  • Implementing Lean Software Development: From Concept to Cash
  • Understanding A3 Thinking: A Critical Component of Toyota's Pdca Management System
  • The Principles of Product Development Flow: Second Generation Lean Product Development
  • Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead
  • Out of the Crisis
  • The Gold Mine: A Novel of Lean Turnaround
  • Kanban: Successful Evolutionary Change for Your Technology Business
  • Agile Retrospectives: Making Good Teams Great
  • Scaling Lean & Agile Development: Thinking and Organizational Tools for Large-Scale Scrum
  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
  • Management 3.0: Leading Agile Developers, Developing Agile Leaders (Adobe Reader)
  • Agile Coaching
  • Lean from the Trenches
  • The Practice of Management
  • The Google Way: How One Company Is Revolutionizing Management as We Know It
Dr. Jeffrey K. Liker is Professor of Industrial and Operations Engineering at the University of Michigan and principle of Optiprise, Inc. Dr. Liker has authored or co-authored over 75 articles and book chapters and nine books. He is author of the international best-seller, The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer, McGraw-Hill, 2004 which speaks to the underly ...more
More about Jeffrey K. Liker...

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“Every team member has the responsibility to stop the line every time they see something that is out of standard. That's how we put the responsibility for quality in the hands of our team members.” 2 likes
“We build cars, not intellectuals” 2 likes
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