The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance
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The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance

3.94 of 5 stars 3.94  ·  rating details  ·  2,380 ratings  ·  119 reviews
Building upon the international bestselling Toyota Way series of books by Jeffrey Liker, "The Toyota Way to Continuous Improvement" looks critically at lean deployments and identifies the root causes of why most of them fail. The book is organized into three major sections outlining: Why it is critical to go beyond implementing lean tools and, instead, build a culture of c...more
ebook, 448 pages
Published March 25th 2011 by McGraw-Hill (first published December 1st 2003)
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Жаль, что в своё время недооценил данную бизнес книгу, что отложил в её в длинный ящик. Я считал, что книга в основном о том как добиться высокой эффективности в производстве. Но я и не предполагал, что она охватывает практически все принципы ведения бизнеса и что они столь высоких стандартов.

Это та книга без которой в современном мире трудно построить поистине великий бизнес. И ещё она относится к тем работам к которые просто обязательно нужно время от времени возвращаться и перечитывать её сно...more
Nov 20, 2007 robert rated it 5 of 5 stars  ·  review of another edition
Recommends it for: lean practitioners
Shelves: lean
In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

The fourteen management principles of the Toyota Way create the ideal environmen...more
Ahmad Badghaish

الكتاب ليس للمهندسين فقط أو ينحصر بالمهتمين بعالم السيارات

الكتاب إداري بشكل كبير

عجيب أسلوب تويوتا في الإدارة, لم أجد له مثيل في أي كتاب آخر

من المقولات الرائعة لأحد مسؤولي تويوتا : من الغباء أن تخبر موظفيك بأنهم مهمون لديك ثم تخاطر بحياتهم

قمة الإنتاجية مع تقديس الروح الإنسانية والكثير من القيم والمبادئ في هذا الكتاب

من القصص التي أعجبتني, واحدة مفادها : كيف تتوقع أن تعمل دون أن تتسخ يداك ؟ وأترك تفاصيل القصة لكم
Great insight into the Toyota Production System. My critique of it is that there is no discussion of drawbacks, if any. I'm skeptical of any methodology that isn't honest about its failings.
Toyota Industries Corporation was a Japanese maker of automatic looms (device used to weave cloth) when Kiichiro (eldest son of the founder) established the Toyota Motor Corporation. Toyota had was capital poor, resource poor, and the Japanese car market was small. Kiichiro devised a strategy of Operational Excellence, along the lines of Sam Walton's strategy for Wall Mart. Eventually, the strategy of operational excellence (elimination of waste) allowed resource poor Toyota to dominate it's res...more
This book took me on a much longer journey than expected. I found it to be so packed with information that it took a while to wade through. Coming from a church leadership background instead of a manufacturing background meant that I did not have some of the prerequisites that the book's intended audience might have.

For me personally, Part 1 (The World-Class Power of the Toyota Way) was an interesting look into the changing world of manufacturing and lean production. It has helped me appreciate...more
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Professor Jeffrey K. Liker has extracted his 20 years of study of Toyota, one of the world’s largest automobile manufacturers, in the form of his book The Toyota Way.

The book talks in detail about the 14 key management principles which drive the techniques and tools of the famous Toyota Production System (TPS) or Lean Production. It is a complete insight into the history of Toyoda family (founder, Kiichiro Toyoda), how Toyota started, their processes and the year...more
Alf Kåre Lefdal
Toyota created "Lean Manufacturing" through their "Toyota Production System", and has transferred these principles to their product development process. This is the foundation of Lean Software Development, as described in the books of Mary and Tom Poppendieck.

In the way Toyota runs their business, you will recognize everything that has to do with agile software development, and the book describes not only the processes, but also the leadership philosophy that it builds on.
Henri Hämäläinen
Whole idea behind the book is to give an better view what makes Toyota manufacturing system such a good one. It introduces TPS (Toyota Production System), Kanban and lots of other systems they use.Still most importantly it tells about the importance of company culture, continuous learning and true understanding about the thinking behind TPS.

I really loved the book, because it didn't only tell about Toyota's way of working, but about the actual culture around it.
This book was my formal introduction to Lean and the Toyota Production System (TPS). I have utilized some Lean tools before when I was a business analyst (although I did not know the tools were Lean at the time!) but this book provides tremendous depth past my experience. I enjoyed the learning all of the principles at Toyota, especially the emphasis on people. I highly recommend this book to anybody interested in learning about this topic.
I would recommend this book to anyone looking to optimize any type of organization. The further the organization is from manufacturing the more work required for the reader to apply, but there is an immense amount of wisdom there.

The application is universal because of how much Toyota focuses their attention on the intersection of the organizational culture and the operational systems.
Yulya Roesdy
The Toyota Way by Jeffrey K Liker gives a common sense approach to Business Process Improvements. It's a good start for everybody interested in lean management and lean production. This book goes into depth on several concepts that make the Toyota Way different from most western companies. It will definitely change the way you see business and management.
-Yulya Roesdy-
Jun 10, 2011 Stephen is currently reading it  ·  review of another edition
Reading this book because one of my hospital clients wishes to combine their approach to engagement and Lean/Six Sigma. I've purchased 4 books on this topic and this might be the best one on this dual approach. You can't maximize operational efficiency at the expense of solid people practices.
Dan Graham
This book is really dense, but a good read if you’re looking to get some ideas and strategies for streamlining your manufacturing process. The author has a huge crush on Toyota, which makes for some sappy reading at times but definitely a worthwhile read.
Rafael Bandeira
Best book on Lean. A must read for everyone in any business.
Apply these concepts on your cooking and on your room cleaning process, and you'll be billionaire. Seriously.
I found the book extermely educating experience. I learnt so many new techniques which all the manufacturing companies should practice.
"Toyota has sought harmony between people, society, and the global environment, as well as the sustainable development of society, through manufacturing."

Liker focuses on the management principles that have guided this post-WW II success story. Not very critical, but well-organized and highly useful to anyone who wants to study Toyota's path. I found the parts dealing with how Toyota emphasizes that it is a "learning organization" particularly insightful,...more
Kevin O'Brien
This is a great introduction to Lean ideas. I think this would be a good starting point for someone who wanted to implement Lean processes where they work. I did have to wonder, though, after reading how Toyota does everything so well, just how that accelerator problem came about. Did they stop following thier own rules? Hmmm...

The other thing is that I am somewhat skeptical that very many American companies could become Lean organizations. Toyota had the ability to take a long view, and stay o...more
Industries from healthcare and service to manufacturing can learn from Liker's "The Toyota Way." Toyota--and the Toyota Production System (TPS)--is arguably one of the most studied corporations in the world, and rightfully so. Short of actually going through Toyota's internal training, this book is probably as close as you can come to grasping the "big picture" of what makes Toyota different.

But, as is mentioned in the book, TPS is not a set of tools anyone can just pick up from a book and put...more
I read this book because Jeff Bezos adopted the Toyota way to model his business. I didn’t finish the book. It seemed too long for basic principles. It seemed like the author had to put lots of examples so it can be published as book instead of a white paper. The author seems too enamored by Toyota however. The Toyota way is not really unique. Apple operates this way. Amazon operates this way. Most successful firms work like this. Their way is not the gospel. It’s common sense. Don’t get me wron...more
Jeffery Liker provides the foundations of the successes found at Toyota by describing the Toyota production system (TPS). He used details from interviews from top executive at Toyota and made comparisons to the company's competitors to indicate how Toyota's culture has made the company the top largest auto maker in the world.

The principles such as: continuous improvement, and planning then do are a few things that could be used in your everyday life.

It is a good book to learn about lean manufa...more
Yara Hatem
First when I approached this book, I was thinking that I will learn a great " secret " behind having a true lean Supply Chain, but as I went through the book I found myself opposing quiet few principle of those proposed by the TPS.

Anyhow I did learn a great deal, it was a very informative book.. and I think that a lot of principles and techniques which the TPS follows and present could be applied in almost everything. I was really impressed with the continues improvement methodology yet I think...more
Since reading this book every time I hear of Toyota having problems, a car recall or a design fault I smile wryly and wonder which of their principles they had forgotten.

That is unfair of me because the subtext of the book is that companies evolve and the Toyota story is about a company that moved from power looms to truck production to mass-produced cars responding to demand and aware of their business environment that they operated in.

This is a book about more than cars, the focus is on the cu...more
Vinay Aggarwal

The book feels like author is rambling along. It is full of stories how TPS reduced inventory by 80% or lead time by 95%, but does not tell what was done to achieve that (except for they used TPS to achieve it). Also, I found that some of the principles author writes cannot in anyway be a manufacturing principle like "be responsible" or "create a place in history". The book also contradicts itself at many places, in examples author argues that the company "increased inventory hence reduced obsol...more
I come back to this book from time to time and find something new from work that I can relate with it. Perspectives change, and the combined lessons of many perspectives have been wonderfully compiled in this useful book. Do read if you're a manufacturing, process excellence or automotive engineering professional.

Edit: There's just so much this book has to offer, for Lean and manufacturing engineering professionals, and for deployment champions of six sigma and project managers. There's plenty o...more
Kevin Payne
So - to me it was a 5 star - there are other books that for sure have similar concepts. However, when I first read it I was reading some concepts for the first time. As such 5 start on concepts.

It highlights how to create great process. Ask many whys - get to the heart of the problem
De bijbel en een absolute 'must-read' voor iedereen die iets gehoord heeft over Lean (Manufacturing) en er zelf mee aan de slag wil.

In dit boek wordt Lean gekaderd aan de hand van 14 universele management principes. Hiermee overstijgt het boek de standaard Lean Toolbox benadering.
De 14 management principes geven je een algemeen overzicht en inzicht in de werkelijke 'mindset' die schuil gaat achter Lean. Op deze manier wordt Lean meer benaderd als een organisatiefilosofie dan enkel als een produ...more
Good subject--what one can learn from a particular successful organization--but reads too much like an infomercial for an idea. There is no criticism of Toyota's culture and processes even though I argue that every situation has its pluses and minuses. What was helpful in my view was the admonishment that most organizations are not ready to become learning organizations; American business culture in particular is too focused on the short term expedient solutions to problems so the book (at the e...more
Basic principles of modern manufacturing and effective company culture in a compact package.
Low Choon Peng
Textbook style introduction to lean management for the World top car manufacturer.. Impressive.
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LeanCor: The Toyota Way 1 1 Jul 25, 2012 09:12AM  
  • Toyota Production System: Beyond Large-Scale Production
  • Out of the Crisis
  • Lean Thinking: Banish Waste and Create Wealth in Your Corporation
  • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
  • The Principles of Product Development Flow: Second Generation Lean Product Development
  • Lean Software Development: An Agile Toolkit for Software Development Managers
  • Kanban: Successful Evolutionary Change for Your Technology Business
  • The Google Way: How One Company Is Revolutionizing Management as We Know It
  • Management 3.0: Leading Agile Developers, Developing Agile Leaders
  • Agile Coaching
  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
  • Agile Retrospectives: Making Good Teams Great
  • The Practice of Management
  • Maverick: The Success Story Behind the World's Most Unusual Workshop
  • The Six SIGMA Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance
  • Lean from the Trenches
  • Business @ the Speed of Thought: Succeeding in the Digital Economy
  • The Future of Management
Dr. Jeffrey K. Liker is Professor of Industrial and Operations Engineering at the University of Michigan and principle of Optiprise, Inc. Dr. Liker has authored or co-authored over 75 articles and book chapters and nine books. He is author of the international best-seller, The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer, McGraw-Hill, 2004 which speaks to the underly...more
More about Jeffrey K. Liker...
The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence Through Leadership Development The Toyota Way Fieldbook: A Practical Guide for Implementing Toyota's 4Ps Toyota Culture: The Heart and Soul of the Toyota Way Toyota Talent Toyota Under Fire: Lessons for Turning Crisis Into Opportunity

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“We build cars, not intellectuals” 2 likes
“Every team member has the responsibility to stop the line every time they see something that is out of standard. That's how we put the responsibility for quality in the hands of our team members.” 1 likes
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