Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam
by Katrina Pugh
To manage business operations - let alone innovate - amid frequent restructurings, outsourcings and retirements, leaders must "quickly" capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks - in the teams, processes and experts that comprise them.Yet, many organizations are coming up short in this race. Knowledge sha...more
Hardcover, 248 pages
Published April 12th 2011 by Jossey-Bass
(first published March 1st 2011)
To see what your friends thought of this book, please sign up.
(showing 1-8 of 8)