false http://photo.goodreads.com/books/1171608830m/109623.jpg 109623 4 Here is the book-by the recognized architects of the Balanced Scorecard--that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a <I>management</I> system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals.<P><BR><P><BR>Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories-financial performance, customer knowledge, internal business processes, and learning and growth-to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives.<P><BR><P><BR>The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard.<P><BR><P><BR><B>The Balanced Scorecard</B> provides the management system for companies to invest in the long term-in customers, in employees, in new product development, and in systems-rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business. <P><BR> 105645 22 9 1996 The Balanced Scorecard: Translating Strategy into Action total:76|5:10|4:32|3:26|2:7|1:1| 76 271 109 10 5 0 false false Wed Mar 18 16:43:49 -0700 2009 Tue Aug 04 03:37:36 -0700 2009 more...]]> 4 0 false false Mon Dec 01 00:00:00 -0800 2008 Tue Mar 31 10:22:33 -0700 2009 Tue Mar 31 10:32:38 -0700 2009 5 0 false false Fri May 08 08:17:11 -0700 2009 Fri May 08 08:17:18 -0700 2009 www.100bestbiz.com]]> 5 0 false false Wed Aug 01 00:00:00 -0700 2001 Sat Sep 26 12:39:02 -0700 2009 Sat Sep 26 12:40:26 -0700 2009 3 0 false false Wed Aug 01 00:00:00 -0700 2007 Sat Oct 06 12:48:07 -0700 2007 Sat Oct 06 18:17:33 -0700 2007
The balanced scorecard approach looks not just at the perform...more...]]> 5 0 false false Mon Feb 01 00:00:00 -0800 1999 Sun Sep 02 22:51:14 -0700 2007 Sun Sep 02 22:55:05 -0700 2007 more...]]> 4 0 false false Mon Oct 22 09:39:01 -0700 2007 Mon Oct 22 09:40:53 -0700 2007 3 0 false false Thu Nov 01 00:00:00 -0700 2007 Tue Nov 13 21:19:03 -0800 2007 Tue Nov 13 21:20:34 -0800 2007 3 0 false false Wed Nov 12 01:15:26 -0800 2008 Wed Nov 12 01:16:53 -0800 2008 0 0 false true Sun Feb 17 04:29:40 -0800 2008 Sat Nov 21 22:56:31 -0800 2009 2 0 false false Sun Nov 22 16:47:34 -0800 2009 Sun Nov 22 16:47:34 -0800 2009 4 0 false false Mon Nov 09 18:36:29 -0800 2009 Mon Nov 09 18:36:29 -0800 2009 0 0 false false Wed Nov 04 19:56:14 -0800 2009 Wed Nov 04 19:56:11 -0800 2009 Wed Nov 04 19:56:24 -0800 2009 2 0 false false Mon Oct 19 23:45:19 -0700 2009 Mon Oct 19 23:45:19 -0700 2009 3 0 false false Mon Oct 19 17:53:54 -0700 2009 Mon Oct 19 17:53:54 -0700 2009 4 0 false false Mon Oct 19 11:07:16 -0700 2009 Mon Oct 19 11:07:16 -0700 2009 4 0 false false Tue Oct 13 07:21:51 -0700 2009 Tue Oct 13 07:21:51 -0700 2009 2 0 false false Thu Oct 08 01:18:28 -0700 2009 Thu Oct 08 01:18:28 -0700 2009 0 0 false false Sun Oct 04 18:17:47 -0700 2009 Sun Oct 04 18:17:47 -0700 2009 4 0 false false Sun Sep 20 21:32:58 -0700 2009 Sun Sep 20 21:32:58 -0700 2009 http://www.goodreads.com/book_link/follow/8?book_id=109623