Per Tracey Scholen:

"Just as you have a different love language, you also hear and express the words and gestures of apology in a different language. Gary Chapman has teamed up with counselor Jennifer Thomas on this study of the way we apologize, discovering that it's not just a matter of will--it's a matter of how. By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships. The authors detail proven techniques for giving and re More...

At first I thought this book was going to be tedious. I mean, really, how many books is Gary Chapman going to write with "5 Languages" in the title? So, I didn't expect this book to tell me much. As I read it, though, I realized it was rather an important read. Effective apologies aren't something overly well taught or conveyed. I didn't find the different languages of apology to be all that earth-shattering as they seemed a bit straight forward to me. However, since the language needed depends More...

The concept in this book is excellent - basically that there are 5 elements to apologies and we all desire a different combination of some or all of them to feel as though the wrong-doer has actually apologized. It really made me think back to arguments that I've had that involve some sort of meta-argument about whether or not an apology has occurred. After reading this book, I can confidently say that I believe that the person RECEIVING the apology is the one to decide whether the giver has apo More...

Another winner from Chapman and Thomas! The five languages of apology was nicely laid out, easy to read, excellent examples and even touched on the "Five languaes of love" (another book).

The five languages of apology are:

1. Expressing Regret
Example "I am sorry."

2. Accepting Responsibility
Example "I was wrong."

3. Making Restitution
"What can I do to make it right?

4. Genuinely Repenting
"I'll try not to do that again."

5. Requesting Forgiveness
"Will you please forgive me?"

The above 5 chapters are br More...

If you have difficulty resolving conflicts with individuals you care about, this book provides the tools to get you started down the path. Written in the same style/tone as the Five Love Languages by Chapman, this book takes the time to outline, explain, discuss, and give examples of different ways people apologize.

While it can be very easy to flip through the five different apology styles and think, "Yeah, I get it; I can understand all of these and don't have to finish reading this whole book More...

I'm sure we're all aware, that it is important to give a genuine apology, when we make mistakes and hurt someone - whether it is on purpose or not. But sometimes, even though we are sincerely sorry, the person we've hurt, might not think our apology is sincere, because we are not apologizing in a language they can understand.

As with love languages, we tend to apologize (or show love) in our own primary language, which is not necessarily the primary language of the person we have hurt. The author More...

As with the other book of Gary Chapman's that I read, this has some sound practical advice; but it's somewhat tainted by the fact that he's forever pushing his religion in a ways that seems somewhat exclusive and elitist.

Why he writes in a way that seems to potentially alienate all but his own particular faith, when the ideas are sound of themselves bemuses me and steals somewhat from the message of the book; but it was a useful read and I agree that if all people (of all faiths or not) were ta More...

This book was a useful one to read. I learned some things about human relations, the down fall was the first half of the book is case study after case study of marriage problems, and I started to wonder when my husband would cheat on me. But after the first five initial chapters the had more case studies about other human relations other than just marriage problems, because obviously we have to apology in probably every aspect of life. A good follow up read to the Five Love Languages, which mean More...

Like Gary Chapman's other more popular book, The Five Love Languages, this book provides some helpful concepts as relationship tools and is good to read (or even just skim) at least once but it is not going to solve all your relationship problems. This book not only underrates the complexities that exist when you are dealing with years of baggage and trust issues but to my mind it doesn't even get at the core of what is necessary for resolution in some situations. I felt like it OVERsimplified a More...

I really enjoyed the first chapter of this book and agree with the authors that there are various languages of apology. I have noticed in my own marriage that at times my husband and I struggle with communicating our apology to one another. But within the next few chapters I soon disagreed with the author about the issue of when to forgive. I believe that we need to be cultivating a heart of forgiveness and taking our hurt to God so that when someone does apologies we are ready to extend our for More...

There were a lot of interesting and practical ideas in this book. I think the concepts discussed could be very helpful to most people. What I found to be most helpful is understanding what I need in an apology to be ready to move on and forgive someone.

One thing I disliked was the unending "selling" of the book. There were tons of arguments throughout the book about the validity of this paradigm. I had already been convinced enough to read it, and I guess I felt like that all the promotion belon More...

A powerful follow-up to The Five Love Languages, I think this one was even more useful in improving and maintaining health of my marriage. Where The Five Love Languages taught me to understand my spouse, The Five Languages of Apology taught me more about myself. At times, it was hard to face the realization that I have been exceedingly poor at speaking apologies in such a way that others accept my apology as sincere and heartfelt. I always belived that saying you're sorry and meaning it should b More...

Wow. This book was great - I love Dr. Chapman's style and all the personal examples he uses. I love reading the stories of people who have learned to effectively apologize.

As he says, "Remember, there are no healthy marriages without genuine apologies."

That's true. There are no healthy relationships without apologies, because we all make mistakes! Learning to apologize effectively and sincerely (and use the other person's language) is key to having good relationships and living the gospel, sinc More...

Unfortunately not nearly as good as "The Five Love Languages". I do think the authors have a point, that there are different languages of apology, but I found it a lot harder to relate to the differences between the languages, and I still have absolutely no clue what my primary language of apology is!

It's not a book I'd want to read in one sitting - although that's what I did with TFLL - because as it's a book about apology you're automatically made to think of times when you owed others an apol More...

This was a really informing read--I think everyone should at least glance through this book. It talks about how different people prefer different apologies, and how that's why sometimes apologies, while heartfelt, seem insincere. I learned that my apology langauage was "expressing regret", so now I know what brings me the biggest sense of closure :D

A great guide to apologizing and forgiving in all relationships - personal, marriage, dating, co-workers, children, parents, and self. I learned so much about what a true apology can accomplish - if we use apology language that the other person understands and appreciates. I recommen this book to everyone who has relationships - that's all of us.

I expected this book to be as impacting as was the Five Love Languages. It wasn't quite as strong of a book as Love Languages, but it was helpful to me in understanding how other do (and don't) communicate apology. And it helped me to be more aware of the way I express apologies as well.

Like The Five Love Languages, this book is INVALUABLE!!! Wouldn't you like to know how someone likes to hear, "I'm sorry!" Again, this book has saved many misunderstandings!!! A MUST READ for anyone that wants to minimize conflict and maximize relationships!!!

I learned so much from this book, like why sometimes I didn't feel better after a person apologized to me. Or why when I tried to apologize to a person they were not receptive. I would highly recommend this book to anyone wanting to better their relationships.

This is a great book. We use it at OASIS and have found it to be very helpful to people. It is a great because it looks at what constitutes an apology and what does not. It is a book which is helpful at a personal level and in organizations where healing is needed.

This is a good book to read and STUDY more than once. It's essential for learning how to communicate an apology that can be understood. If you can master apologizing in all five languages, you'll be WAY ahead in the game of life!

I really liked the way this book describes the different types of apology. I own and love The Five Love Languages and this is a wonderful companion book. There is a profile that spouses can go through to discover which one or two languages they prefer. The authors included a lot of real life examples that were helpful.

This was ok. Probably because I am LDS and this principle is taught thoroughly. Don't get me wrong, it is a great concept but, I just didn't learn anything new.

I just couldn't get into this book. Maybe it was because I'm not needing an apology from anyone right now. I think there is valuable information here, and I liked how Chapman related the restitution section to his original 5 love language material. There are also sections on applying this book to children and the workplace, as well as a study guide in the back.

This book explains why there is so much hurt and misunderstanding in relationships-- How I can apologize all over myself and the other person thinks I haven't apologized at all--How someone may have apologized to me and I didn't hear it because it wasn't my apology language.

I felt there was a lot of repetition presenting the apology languages, especially if you are already familiar with the love languages but perhaps the authors felt they needed to repeat to make a point.

The chapter on forgivene More...

I would say that the beginning of the book explaining the different "languages" of apology was better than the second half which attempted to give applications for different types of relationships and situations. Not bad overall, but not exceptional.

EXCELLENT READ! I am a professional counselor/therapist and I can tell you that I would have much fewer clients if everyone read this.

An excellent book on the topic of apology and forgiveness. Aside from the premise that everybody responds to different forms of apology, the author also reviews forgiveness. Discussion questions at the back of the book for groups.

A must read to help understand how people hear apologies. It's helped my marriage, friendships and my relationship with my kids.