Goodreads helps you keep track of books you want to read.
Start by marking “Balanced Scorecard: Step-By-Step for Government and Nonprofit Agencies” as Want to Read:
Balanced Scorecard: Step-By-Step for Government and Nonprofit Agencies
Enlarge cover
Rate this book
Clear rating
Open Preview

Balanced Scorecard: Step-By-Step for Government and Nonprofit Agencies

3.67  ·  Rating Details  ·  48 Ratings  ·  5 Reviews
This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organizati ...more
ebook, 384 pages
Published January 4th 2011 by Wiley (first published June 3rd 2003)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Balanced Scorecard, please sign up.

Be the first to ask a question about Balanced Scorecard

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-30 of 99)
filter  |  sort: default (?)  |  Rating Details
I read the Balanced Scorecard to help me with my job as an assistant principal of a large high school. I was hoping that the information would give me some insight in how to better lead my staff and students to making positive changes for the future. Niven does have some strong ideas but I wish he went more into the nuts and bolts in how to do the Balanced Scorecard. I honestly believe that kind of information would have been more helpful especially with finding ways to make this strategy a succ ...more
Susan Lk
Jul 31, 2007 Susan Lk rated it really liked it  ·  review of another edition
Really relevant. Working on an interactive strategy for a non-profit arts organization, and this was a fantastic manual. Good to have read the first couple of chapters of Balanced Scorecard first, but not necessary.
Dec 15, 2009 E rated it really liked it  ·  review of another edition
Gaining the benefits of the balanced scorecard for your agency

Government and nonprofit agencies are not always familiar with common business management tools. For such organizations, Paul R. Niven defines the Balanced Scorecard and provides a guide on how to adapt and implement it, demonstrating how agency managers can identify and set up the measurements they need. His language is clear and instructive, and he includes illustrations and a summary at the end of each chapter. Nothing in this book
Feb 28, 2011 Emily rated it liked it  ·  review of another edition
Not a book to be read straight through! It's best to use this as a guide to improving practices. While the information it contains seems intuitive, it is the way of organizing it that is most revolutionary. Our agency is implementing the procedure rather avidly, and I believe it will be beneficial.
Apr 30, 2016 Terrance rated it really liked it  ·  review of another edition
Very practical advice I am using it to update my companies scorecard
Betül Kırmızılar
Betül Kırmızılar marked it as to-read
Aug 24, 2016
Hollis rated it really liked it
Aug 20, 2016
Dee Patience
Dee Patience rated it liked it
Jul 09, 2016
Chad marked it as to-read
Jul 04, 2016
Robert Dunne
Robert Dunne rated it liked it
Jun 05, 2016
Michael rated it it was ok
Jun 02, 2016
Amy rated it really liked it
Jun 13, 2016
Harry Prim
Harry Prim is currently reading it
May 15, 2016
Tô Thiên Tân
Tô Thiên Tân marked it as to-read
Mar 01, 2016
Tom Gilson
Tom Gilson rated it it was amazing
Feb 12, 2016
Les Johnson
Les Johnson rated it liked it
Feb 10, 2016
Robert Costanzo
Robert Costanzo rated it it was amazing
Jan 24, 2016
Tricia added it
Jan 10, 2016
Gabrielle Wonnell
Gabrielle Wonnell rated it liked it
Mar 01, 2016
Linds rated it it was amazing
Dec 01, 2015
Samia marked it as to-read
Jul 30, 2015
Girma Mengistie
Girma Mengistie marked it as to-read
Jul 30, 2015
Leah Fullerton
Leah Fullerton rated it really liked it
Jul 18, 2015
Melissa Bein
Melissa Bein rated it really liked it
Jul 14, 2015
Karen Getz
Karen Getz is currently reading it
Jun 23, 2015
Sandra added it
Apr 12, 2015
Himabindu marked it as to-read
Apr 07, 2015
Juan Huertas
Juan Huertas rated it liked it
Feb 21, 2015
« previous 1 3 4 next »
There are no discussion topics on this book yet. Be the first to start one »
Paul Niven's latest book is BALANCED SCORECARD EVOLUTION (Wiley, August 2014).

He is a noted speaker and writer on the subjects of Strategy, the Balanced Scorecard, and Performance Management. He has delivered keynote addresses at conference events around the world and has published in a number of noted journals.

His first book, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintainin
More about Paul R. Niven...

Share This Book