It's Always Personal: Navigating Emotion in the New Workplace

It's Always Personal: Navigating Emotion in the New Workplace

3.14 of 5 stars 3.14  ·  rating details  ·  92 ratings  ·  29 reviews
How often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal. In this groundbreaking look at what’s really going on from 9 to 5—the crying, yelling, and bullying, as well as the friendship and laughter borne of creative collaboration—journalist and former corporate executive An...more
Hardcover, 256 pages
Published March 29th 2011 by Random House
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Kressel Housman
Mere days after a blow-out with my boss in which he blamed me for something I didn’t do and I ended up crying in my cubicle and then putting out feelers for new jobs, I heard a radio interview with the author of this book, and knew I just had to get hold of it. She said that more than half of the women she surveyed admitted to crying in the workplace, and even more disturbing, 42% of the men she surveyed believe that anger is an effective management tool. Since my boss is one of those, I figured...more
Carol
I like to think I am a Woman of the People. But Kreamer's book forced me to realize that I do put a higher weight on stories told by high-achieving individuals. Kreamer is a former Nickelodeon executive and therefore, the people she calls on to talk about work are not the people I or you would call on. And this was one of the many things that elevated this work beyond the typical social commentary-mixed-with-some-self-help book. Kreamer herself was yelled at by Sumner Redstone, the paleolithic b...more
Jennifer W
An engaging book. I really enjoyed the scientific insights provided and the chapters on the neurology of emotions. I don't know how applicable this book will be to me in many ways at work. I work in mental health- my job *is* emotions. I think there were some useful techniques to discuss with my coworkers, but it might have been more beneficial to me to have a book that focused on the more day-to-day emotions rather than the big blow ups. Still, there's some easy coping skills mentioned, like ha...more
Nina
I was thrilled to receive this book as part of the Goodreads First Reads program. Kreamer spent 2 years gathering information. She interviewed scientists and psychologists as well as people in the workplace. With the fast-paced society in which we function, and ever-increasing technology, the boundaries between personal and work personas are blurred. Many of us spend more time at work than with family and friends.

Although the main theme is crying in the workplace, the book is truly an explorati...more
Lori
This is one of the best books I have read in a long time. It makes sense. Anne Kreamer establishes her ethos with the fact that she is has been in the workforce for many years working as an executive. She combines methodolical research from credible sources (her bibliography is pages long) and wisdom from her experiences. I am also impressed with the layout. I love books with indices so I can find things! It's a must-have for anyone in the 21st century workplace. Brava, Anne!
Kelly
I won this book through GoodRead's First Reads program. This was the first book that I have read that really explores emotion in the workplace. I found it extremely informative and wish that I could have read this book while I was with my last company. Emotions and different styles of handling emotions play such an impact in the workplace, but is all too often ignored or downplayed. I found The Workplace Emotion Evaulation Profile (WEEP), an emotion-based version of the Myers-Briggs very enlight...more
Brian Cole
This is an interlibrary loan for me and because of the date I have to abandon this book. The subtitle should have been "is it okay for you to cry in the workplace." On page 160 the author begins an extensive discussion of a test you are suppose to be able to read about and take at a website. Apparently that website has been updated and the test was dropped. I e-mailed the author regarding this and did not receive a reply.
Patricia
I bought this book because this author had an article in Opera Magazine that I found useful as a reference for writing my memoir. Understanding the experience in the workplace in the 80’s helped me “process” the event. I recommend this to every woman about to begin a career in management.
Jennifer
Won as a goodreads giveaway.

This is not the control-your-emotions how-to book that I expected.

Rather, it is much more of a scientific treatise on how our emotions work, how acceptance and the handling of emotions in the workplace needs to change due to the women's movement, and a sprinkling of emotional management ideas thrown in.

I know, that sounds less than exciting, but I found it enlightening. The chapter on crying at work was particularly interesting to me, since I hate crying at work. Her...more
Diane
Interesting info on how emotions play at work - anger, anxiety, fear among others. I found the stories interesting and the research plausible, but I thought there would be more info on how to handle different situations. Not bad, but not as good as it could have been.
Elena Emma
Absolutely loved the concept of the book. It's very up to date on shifting perspectives in corporate business ethics. And of course, learning just how much people actually cry at work - that's mind bugging!
Miste
At least I will be reading it as soon as I get the book! I entered one of those goodreads give aways for free copies of books and I won a copy (it's the second time I have won)! Will write a review once I get the book and read it. Have to admit that I just couldn't finish it. It just wasn't that compelling for me--especially as a motivational self-help kind of book. The anecdotal pieces that the author threw in just felt like name dropping. The message didn't seem clear and I'm not really sure w...more
Jamie
"I recently heard this author on The Today Show, and as a result, this topic peaked my interest. A topic of controversy - always shrouded in shame, frustration, and as the author states in her title - personal. I'm confident this book will bring insight to anyone who has shed tears in the workplace or who has been on the receiving end. Remember the saying there's no crying in baseball?� Anne Kreamer should be praised for breaking the silence on the topic of emotions in the workplace. She has per...more
Mollyi
May 19, 2011 Mollyi added it
The first section is a little slow going, but I'm in the heart of the book now and the examples and advice are useful and interesting.
Lynn Sherman
This book was awful. There was no help as to how to deals with emotions at work. Rather it focused on "it's alright to cry". grrrr
Jeffrey
Feb 22, 2011 Jeffrey marked it as to-read
I got a free copy of this book through the Goodreads first-reads program. I can't wait to read this book. Thank you.
Pam
Feb 27, 2011 Pam marked it as to-read
Won this through Goodreads First Reads...can't wait for it to arrive!!
Kristina
Was this book interesting? Yes. Was it helpful? That remains to be seen.
Melissa
Eh. Not as useful as I'd hoped it would be.
JoAnn
This book made me feel so normal.
mlady_rebecca
I won this book via the Goodreads First Reads program. Got the email on 02/22/2011. I'll let you know when the book arrives. Looks like an interesting book. Fits well with the spat of psychology books I've been reading lately, not to mention a good thing to look at when re-entering the workplace after a prolonged illness.

04/13/2011
Okay, I'm shelving this one for awhile. Nothing wrong with the book. I just think I've read too many psychology style books lately. Rating, obviously, subject to chang...more
Janene Tamborello
Disappointing -meh.
John Barbour
Good book written from a high powered women's perspective about emotions in workplace.
Leonard
I think this book started a little weak, but has gotten stronger as I read more and more of it. Recommended for those
having to deal with the contemporary workplace which is often toxic and harmful. This is especially useful for those in managerial or supervisory positions.
Kim
I liked this book. Good look at emotions from a scientific and sociological stand point.
Kathy
Everyone should read Anne Kreamer's book! It's quite a universal topic, emotion in the workplace!
Look for my upcoming review & thoughts on It's Always Personal, next week at my book blog: www.marianslibrary.wordpress.com
Best,
Kathy
Sophi Frost
I've read as much as I am going to read of this one. It is too drawn out and not enough to the point for my taste. When you are reading something that is work related it has to be quick. I broke up with this book.
Noelle Chun
I'm only partway through, but I think everyone should read this book!
Maria
It's more about male/female different styles
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