Goodreads helps you keep track of books you want to read.
Start by marking “Ben & Jerry's: The Inside Scoop: How Two Real Guys Built a Business with a Social Conscience and a Sense of Humor” as Want to Read:
Ben & Jerry's: The Inside Scoop: How Two Real Guys Built a Business with a Social Conscience and a Sense of Humor
Enlarge cover
Rate this book
Clear rating
Open Preview

Ben & Jerry's: The Inside Scoop: How Two Real Guys Built a Business with a Social Conscience and a Sense of Humor

3.82  ·  Rating Details ·  168 Ratings  ·  15 Reviews
The former CEO of Ben & Jerry's tells how two '60s holdovers built a single ice cream store into one of America's hottest companies. "Deftly and compassionately captures [Ben's] genius in all its entrepreneurial splendor...This tale will keep you entertained."--New York Times Book Review.

From the Trade Paperback edition.
ebook, 276 pages
Published February 2nd 2011 by Three Rivers Press (first published May 17th 1994)
More Details... edit details

Friend Reviews

To see what your friends thought of this book, please sign up.

Reader Q&A

To ask other readers questions about Ben & Jerry's, please sign up.

Be the first to ask a question about Ben & Jerry's

This book is not yet featured on Listopia. Add this book to your favorite list »

Community Reviews

(showing 1-30)
filter  |  sort: default (?)  |  Rating Details
Kirsty Shark
This was a cool insight (see what I did there) into the early days of Ben and Jerry's ice cream from one of their early key employees and later CEO, Chico. While both Ben Cohen and Jerry Greenfield both founded the company it’s obvious that Ben was an extreme, headstrong person who acted as the main guiding force behind the company.

One of the big lessons within the book is the value of playing to your strengths. There were so many reasons why Ben and Jerry’s shouldn’t have done well and yet it w
Jul 01, 2013 Chavi rated it really liked it  ·  review of another edition
This is a great story.

I didn't know the making of a company could be such an enthralling story, but this one is, with conflict, suspense, and a series of highs and lows, that as the stakes get higher become progressively higher and lower.

The main character Ben, like any great character, is flawed. He's genius and visionary and authentic, but unrealistic, capricious, and difficult to get along with. He's supported by a cast of characters including Jerry, his partner, Fred, the author and former
Oct 17, 2012 Kathryn rated it really liked it
Shelves: 2012
I picked this book up at the gift shop at the Waterbury, Vermont Ben & Jerry’s plant after the factory. I found that the book was more about the business world than about ice cream, but still enjoyed reading it.

In 1978 Ben Cohen and Jerry Greenfield opened up an ice cream shop in a former gas station in Burlington, Vermont. Perpetually short of equipment, employees, and money, but with lots of enthusiasm and a desire to be socially conscious, their enterprise turned into a national phenomeno
Catherine Glynn
Jun 27, 2016 Catherine Glynn rated it really liked it  ·  review of another edition
Aside from making a great product, Ben and Jerry's ice cream also is a leader in social activism and strongly promotes good values and character.

We all love ice cream. This ebook describes the background story of how Ben and Jerry started their successful ice cream business.
Their mission statement had a three part focus: product, economic and social. Written by Fred Lager, he details how the business grew and faltered.
Ben was the driving force behind the company but his stand on the social par
Books By Bailey
Apr 23, 2013 Books By Bailey rated it really liked it  ·  review of another edition
What a refreshing and inspiring insight into a company everyone knows. While I've enjoyed pints of Chunky Monkey and Cherry Garcia over the years, I had no idea how the ice cream giant came to be. Nowhere on the pages did it depict two guys who knew what they were doing in the beginning or for many years. Rather, the real beauty and inspiring factors come from their ingenuity and not being phased when new situations came their way. In one word, the story appears very "honest" and that's how thes ...more
The whole time I was reading this book I was thinking, "I can't believe this company was actually successful." Especially at the beginning, but even during their explosive growth, the leaders (mostly Ben) made the most arbitrary decisions. In fact, because they grew so fast and had so little capital, their management and logistic systems were always hopelessly behind their growth. I love ice cream, particularly Ben and Jerry's, and it was interesting to see how the company got started. There are ...more
I don't actually care for ice cream--I suffer from lactose intolerance, and bad teeth, so ice cream is not an unalloyed pleasure for me.

But when I do buy ice cream, this is the brand I tend to buy, because of the revelations in this book. Ben & Jerry aren't angels--but their 'business' model strikes me as a wholesome corrective to the ruthless practices of MBAs who too often forget that, as several people have pointed out recently, 'a budget is a moral document'.

Success in business CANNOT be
Aaron the Pink Donut
Sep 18, 2007 Aaron the Pink Donut rated it really liked it  ·  review of another edition
Shelves: biography, food
Who would have known that the rich, flavorful ice-cream filled with massive amounts of chunky chocolates, fruits, and nuts really came about because of Ben’s terrible sense of taste and smell due chronic sinus trouble! This and so many other things are reviled in this wonderful book. The book follows Ben and Jerry from their humble roots as a shoe string cone stand to a thriving multimillion dollar nationally know company. This book was an absolute joy to read. It was refreshing to read about a ...more
Benjamin Crawford
Oct 24, 2007 Benjamin Crawford rated it really liked it  ·  review of another edition
Recommends it for: Ice cream lovers and other voluptuaries
I think that the bulk of my enjoyment with this book originated in my interest in the source material, to wit, the ambrosia that is Ben and Jerry's ice cream. That, and the seeming honesty that the author brings to the figurative table; he seems to recount both the highs and lows of his experience as one of Ben and Jerry's movers and shakers with evenhandedness.
Mar 18, 2014 Nic rated it really liked it  ·  review of another edition
Shelves: favorites
This was an extremely interesting read into the how Ben & Jerry's grew from a single store run by two guys into a huge business.

Very timeous read if you are building a retail store, if you care about retail, distribution, growth, branding, social awareness and leadership.

May 23, 2015 Cait rated it really liked it  ·  review of another edition
Very interesting to read about the origins of the company, and the founders' focus on building a great product versus not going bankrupt. The history extends through the early 90s; I would like to read about the mid-90s through the present.
Jun 22, 2012 Jorge rated it it was ok
The chapter "Ben is Ben" is worth gold, if only to understand the mindset of an entrepreneur. Ben is pretty much the Steve Jobs of ice cream. No doubt, no doubt in my mind. The book can be boring at times tho.
Rebecca Buttigieg
An interesting look at the evolution of the company, especially with regards to how the key players worked together (or didn't). I found it fascinating to see how people's personalities affected key business decisions.
Gia Chevis
Dec 21, 2013 Gia Chevis rated it it was amazing  ·  review of another edition
Fascinating book. Easy to read but with enough detail to be a robust learning experience.
Jan 10, 2012 Brad rated it it was amazing
Hilarious stories, business insights and interesting changes both the company and its founders went through when faced with overwhelming success.
Lisa Moore
Lisa Moore rated it liked it
Sep 27, 2012
Ravster rated it it was amazing
Sep 27, 2015
Sarah rated it did not like it
Jan 04, 2014
Megan Fitzpatrick
Megan Fitzpatrick rated it it was amazing
Apr 30, 2014
Melinda McIntyre
Melinda McIntyre rated it really liked it
Dec 30, 2016
Howard rated it really liked it
Dec 24, 2015
Linda rated it liked it
Dec 31, 2016
Robert rated it liked it
Dec 29, 2014
Diana Escoffery
Diana Escoffery rated it really liked it
Jan 08, 2013
Joe rated it liked it
Apr 25, 2007
Abhisek rated it it was amazing
Mar 30, 2009
Laura Bailey
Laura Bailey rated it really liked it
May 17, 2013
Melissa Bow
Melissa Bow rated it did not like it
Jul 15, 2016
Meagan rated it really liked it
Jan 17, 2015
Yves Moecher
Yves Moecher rated it really liked it
Oct 30, 2015
« previous 1 3 4 5 6 next »
There are no discussion topics on this book yet. Be the first to start one »
  • High Stakes, No Prisoners : A Winner's Tale of Greed and Glory in the Internet Wars
  • Startup: A Silicon Valley Adventure
  • Measuring & Managing Performance in Organizations
  • The Business of Software: What Every Manager, Programmer, and Entrepreneur Must Know to Thrive and Survive in Good Times and Bad
  • Growing a Business
  • Amazonia: Five Years at the Epicenter of the Dot.Com Juggernaut
  • In Search of Stupidity: Over 20 Years of High-Tech Marketing Disasters
  • Burn Rate: How I Survived the Gold Rush Years on the Internet
  • The Difference Between God and Larry Ellison*: Inside Oracle Corporation; *God Doesn't Think He's Larry Ellison
  • Organizing from the Inside Out for Teens: The Foolproof System for Organizing Your Room, Your Time, and Your Life
  • The Macintosh Way
  • The Successful Business Plan: Secrets & Strategies
  • Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict
  • The Anatomy of Buzz: How to Create Word of Mouth Marketing
  • 21 Dog Years: Doing Time @
  • The First $20 Million Is Always the Hardest
  • Testing Computer Software
  • Show Stopper!: The Breakneck Race to Create Windows NT and the Next Generation at Microsoft

Share This Book

“With the exception of buying a big rig and becoming cross-country truck drivers, most of Jerry and Ben’s ideas for a business involved food. They both liked to eat, so it seemed like a logical career move.” 0 likes
More quotes…