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Comebacks at Work: Using Conversation to Master Confrontation
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Comebacks at Work: Using Conversation to Master Confrontation

3.33  ·  Rating Details  ·  58 Ratings  ·  10 Reviews
A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. ...more
ebook, 240 pages
Published January 18th 2011 by HarperCollins e-books (first published October 1st 2010)
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Cindy
Jan 20, 2011 Cindy rated it it was amazing  ·  review of another edition
I'm finding that this book works well outside the work world as well. I have to say that this is excellent for people who don't have a quick response to people who verbally attack. The author does a good job of giving examples of verbal attacks - how to respond to them, and she also gives pointers on what to look for - like repetitivenes (are these attacks common?), body language and so forth. She also lets the reader know that sometimes its okay to not respond - like is it really worth it to ge ...more
Tammy
Jun 07, 2016 Tammy rated it liked it  ·  review of another edition
Shelves: non-fiction
Ever found yourself wishing you had something to say to that negative remark someone makes about you? This book helps you look at the situation and see if the remark really was personal or not and if it's worth it to answer back. Though the book is aimed at a work setting, some of the advice could be used in any relationship or social setting. The book also addressed different ways you could answer a put down or negative remark in a given situation. Sometimes, all you need to do is change the su ...more
Devon
May 15, 2011 Devon rated it it was ok  ·  review of another edition
Shelves: nonfiction, may11
Honestly, I think most of these are totally inappropriate to be used in a workplace setting.
Amanda
Jan 27, 2012 Amanda rated it really liked it  ·  review of another edition
This is a good read for anyone who feels as though the way they interact with others leaves them taken advantage of or perhaps a bit misunderstood; after all, Reardon states that we in fact are 75% responsible for how others respond to us. The first five chapters are slow. I felt they were directed at a more socially inept audience, but I found the following "Comeback R-List" very interesting and helpful. Reardon provides many clever examples of comebacks that she encourages readers to try using ...more
Jenny
Jun 22, 2011 Jenny rated it it was ok  ·  review of another edition
Shelves: work
I agree with Michael, this book was good for skimming through. Some of the examples were good, but it boils down to "think before you speak", body language speaks 1000 words, and develop a good "pause" or filler phrase if case you are driven to say something before you think.

It's one of those books to glance through every couple of years.
Victoria Shepherd
Jul 14, 2012 Victoria Shepherd rated it really liked it  ·  review of another edition
This book gives practical, sensible advice that is relevant both personally and professionally. It has a breadth of recommendations that are helpful regardless of your personality type. Will definitely be useful in my own interactions. Well worth keeping a copy at your office for reference.
Sherry
Dec 30, 2015 Sherry rated it liked it  ·  review of another edition
Shelves: 2011-2014
I didn't finish this book. I found this book to be very logical, very explanatory, and what I did read has been helpful. I will probably be coming back to read this book again and give it the better review that it deserves.
Pauline
Apr 12, 2013 Pauline rated it liked it  ·  review of another edition
Shelves: work
Very worthwhile read. The advice about focusing on process issues rather than personality issues came in particularly handy.
Michael
Dec 28, 2010 Michael rated it it was ok  ·  review of another edition
Funny, Worth skimming but not reading cover to cover.
Wendy
Not a bad read, but I was hoping for more.
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