false 102345 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 102345 3 98673 1996 Words That Hurt, Words That Heal: How to Choose Words Wisely and Well total:51|5:23|4:21|3:6|2:0|1:1| 51 218 80 12 57004 4.11 468 66 31729042 1483096 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 1 false Mon Sep 01 09:50:10 -0700 2008 Wed Sep 03 21:39:24 -0700 2008 more...]]> 17545813 985837 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 1 false Tue Apr 01 00:00:00 -0700 2008 Tue Mar 11 16:27:11 -0700 2008 Mon Jul 21 07:47:09 -0700 2008 42268142 207835 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 4 0 false Sun Feb 01 00:00:00 -0800 2009 Wed Jan 07 15:49:17 -0800 2009 Sat Feb 21 11:51:58 -0800 2009 more...]]> 44864176 1102569 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 0 false Sun Jan 25 00:00:00 -0800 2009 Fri Jan 30 10:50:37 -0800 2009 Fri Jan 30 10:51:24 -0800 2009 46264833 1151232 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 3 0 false Fri Feb 13 14:38:58 -0800 2009 Wed Feb 18 19:09:54 -0800 2009 59565787 2048515 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 0 false Fri Jan 01 00:00:00 -0800 1999 Sat Jun 13 18:51:29 -0700 2009 Sat Jun 13 18:52:12 -0700 2009 32226615 1491390 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 0 false Sat Sep 06 22:50:32 -0700 2008 Sat Sep 06 22:52:16 -0700 2008 more...]]> 46652956 1021861 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 4 0 false Sun Mar 22 00:00:00 -0700 2009 Tue Feb 17 11:46:58 -0800 2009 Sun Mar 22 07:42:59 -0700 2009 31676710 1473768 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 4 0 false Sun Aug 31 14:24:53 -0700 2008 Sun Aug 31 14:25:44 -0700 2008 31634763 1469706 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 3 0 false Tue Apr 01 00:00:00 -0700 2008 Sat Aug 30 22:21:01 -0700 2008 Sat Aug 30 22:23:14 -0700 2008 31475199 1469170 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 4 0 false Thu Aug 28 17:22:46 -0700 2008 Thu Aug 28 17:23:27 -0700 2008 29660916 1403446 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 0 false Fri Aug 08 19:19:44 -0700 2008 Fri Aug 08 19:27:28 -0700 2008 77052811 2920821 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 5 0 false Sat Nov 07 17:50:21 -0800 2009 Sat Nov 07 17:50:21 -0800 2009 77008935 2919579 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 0 0 false Sat Nov 07 09:22:33 -0800 2009 Sat Nov 07 09:22:33 -0800 2009 76653590 2002563 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 3 0 false Tue Nov 03 19:48:27 -0800 2009 Tue Nov 03 19:48:27 -0800 2009 76126599 843023 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 4 0 false Thu Oct 29 11:11:20 -0700 2009 Thu Oct 29 11:11:20 -0700 2009 73993433 621936 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 0 0 false Fri Oct 09 13:04:42 -0700 2009 Fri Oct 09 13:04:42 -0700 2009 73684869 2813346 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 0 0 false Tue Oct 06 18:05:39 -0700 2009 Tue Oct 06 18:05:39 -0700 2009 71986305 34388 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 0 0 false Mon Jan 01 00:00:00 -0800 1996 Mon Sep 21 08:36:11 -0700 2009 Mon Sep 21 08:36:11 -0700 2009 71617512 2390394 102345 0688163505 9780688163501 12 <![CDATA[Words That Hurt, Words That Heal: How to Choose Words Wisely and Well]]> http://photo.goodreads.com/books/1171485107m/102345.jpg http://photo.goodreads.com/books/1171485107s/102345.jpg http://www.goodreads.com/book/show/102345.Words_That_Hurt_Words_That_Heal_How_to_Choose_Words_Wisely_and_Well 4.27 51 Joseph Telushkin is renowned for his warmth, his erudition, and his richly anecdotal insights, and in Words That Hurt, Words That Heal he focuses these gifts on the words we use in public and in private, revealing their tremendous power to shape relationships. With wit and wide-ranging intelligence, Rabbi Telushkin explains the harm in spreading gossip, rumors, or others' secrets, and how unfair anger, excessive criticism, or lying undermines true communication. By sensitizing us to subtleties of speech we may never have considered before, he shows us how to turn every exchange into an opportunity.

Remarkable for its clarity and practicality, Words That Hurt, Words That Heal illuminates the powerful effects we create by what we say and how we say it.

]]> 1996 0 0 false Thu Sep 17 19:05:27 -0700 2009 Thu Sep 17 19:05:27 -0700 2009 8 http://www.goodreads.com/book_link/follow/8?book_id=102345