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Undercover User Experience Design

3.98  ·  Rating Details  ·  274 Ratings  ·  17 Reviews
Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front li ...more
ebook, 191 pages
Published September 17th 2010 by New Riders Publishing
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Nov 02, 2015 Travis rated it it was amazing
This is my primary text for teaching User Experience Design. Undercover User Experience Design is a great outline of the foundational User Experience Design methods and phases. Great job making it applicable, tangible and ready-to-use with varied levels of methods for quick 1 hour or a longer week investment at any stage. Also included is a great overview of the different "players" in a product and engineering development group and how UX Design relates to each.

This is a valuable resource for e
Grant Patten
stretches a good but simple idea ("undercover" UX) fairly thin and only provides rudimentary coverage of fundamental IA/UX concepts, e.g. prototyping, low- vs. hi-fidelity wireframes, sketching, etc. Concepts that are covered in much more substantial detail in many other UX books, e.g. the "polar bear" book. A surprising amount of time spent talking about working with different departments/roles toward end of chapter. A lot of that can surely just be consolidated. Overall, didn't really see this ...more
Karen Mardahl
Jul 28, 2012 Karen Mardahl rated it it was amazing  ·  review of another edition
I read this for the Copenhagen UX Book Club. I liked the practical approach of the book. This makes it a book that you don't just read once, but refer to again and again.

I recommend it to anyone in a place where there is no usability or user experience person in place. That may mean that no one knows much about UX, so this book can be your guide to teaching them the purpose of usability and the need to think about usability. I think technical communicators will also find it quite valuable for m
Alexander Debkaliuk
Mar 28, 2013 Alexander Debkaliuk rated it really liked it  ·  review of another edition
Shelves: ux
‘Undercover User Experience Design’ by Cennydd Bowles and James Box is a great thorough starter manual for a broad audience of junior to regular UX practitioners and those shifting into this field. The manual covers not only the undercover techniques, but the whole range of UX methods and approaches, following through all of the design stages, taking the perspective of both the ‘innie’ and an ‘outie’.

I think that Cennydd and James went a little too broad and got too much info into the book witho
Stefano Bussolon
Can be useful for the beginners, but I found it a little too verbose.
Dave Emmett
One of the best UX books I've read, and I've read a few of 'em. It's full of practical advice for how to become a better UX practitioner, covering diverse areas like user reasearch, design games, and even just how to sketch better.

While some of the info wasn't new to me, I found it served as a bit of a kick to start doing some of the things I'm not currently doing, but *should* be.
Jason Leimgruber
Great content, but really dry writing. Unless you are a beginner to UX, you will already know a good deal of this info. So even though it is solid content, a little humor and some storytelling in the writing would make this book a lot easier & enjoyable to digest. I went in hoping for something like Krug's "Don't Make Me Think" - that boiled down version with just the necessary points, delivered with wit. This is more textbook.
Sep 03, 2012 Riss rated it really liked it  ·  review of another edition
Great for practical advice, but not very deep in regards to theory. It had a lot of basics that are wonderful for its intended audience (someone just starting out in UX). The value in this book for me was its list of "further reading" material at the end of each chapter and the plethora of online resources and tools it mentioned throughout.
Pete Williams
Oct 17, 2010 Pete Williams rated it it was amazing  ·  review of another edition
This a great book for anyone new to the field of UX or looking to move into it. It not only goes over the prerequisite processes and deliverables, but provides the sort of infiltration tips and career guidance just not found in other books - This isn't just a book, it's your very own UX mentor.
May 02, 2011 Ethan rated it really liked it  ·  review of another edition
Shelves: ui, ui-ux
Practical, pragmatic, concise and well illustrated approach to UX under real world constraints. If you've ever been in an environment hostile to 'wasting time' with usability testing, this book is perfect.

If you want more theory, I'd recommend "Elements of UX", by Garrett.
Brian Gupton
Mar 09, 2011 Brian Gupton rated it it was amazing  ·  review of another edition
This is an excellent and above all practical guide to user experience design. The book concentrates on the low hanging UX fruit that most products and companies just don't bother to do. Great book for anyone who builds products or touches user experience.
Edgaras Benediktavicius
A good book for somebody who is starting up or working as a "undercover" user experience designer in the company. A lot of tips, tricks, advices and tools for starting to move company closed to user-centered design process.
Very focused on user experience as classically defined (and pretty basic user input), but useful ways about thinking how to interface with different people in an organization.
May 05, 2011 Martinxo rated it it was amazing  ·  review of another edition
Shelves: web, ux, 2011
Marvellous book, as with Krug's 'Don't Make Me Think' this is a key book for anyone new to User Experience design and even for old hands as well. Essential.
Rogério Pereira
Este livro é tão bom quanto "Não me faça pensar" Simples e bem objetivo no propósito de fazer UX design de verdade.
Grayson Lawrence
Jan 21, 2013 Grayson Lawrence rated it really liked it  ·  review of another edition
Really excellent primer for anyone wanting to understand more about UX and wanting some practical applications.
Sep 12, 2012 Marcela rated it it was amazing  ·  review of another edition
Very useful with good overview of process and resources.
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  • Storytelling For User Experience: Crafting Stories For Better Design
  • A Project Guide to UX Design: For User Experience Designers in the Field or in the Making
  • Prototyping: A Practitioner's Guide
  • Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences
  • Communicating Design: Developing Web Site Documentation for Design and Planning
  • Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
  • Web Form Design: Filling in the Blanks
  • Simple and Usable Web, Mobile, and Interaction Design
  • Observing the User Experience: A Practitioner's Guide to User Research
  • A Practical Guide to Information Architecture
  • Mental Models: Aligning Design Strategy with Human Behavior
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  • Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
  • The Elements of User Experience: User-Centered Design for the Web
  • Remote Research: Real Users, Real Time, Real Research
  • Designing for Emotion
  • Sketching User Experiences:  Getting the Design Right and the Right Design

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