false http://photo.goodreads.com/books/1180129737m/1002079.jpg 1002079 1 <B>Improve quality and productivity in most any organization</B><P> Based on W. Edwards Deming's model, this guide offers an integrated approach to testing and improvement?one that is designed to deliver quick and substantial results. Using simple stories to illustrate core ideas, the authors?all active consultants?introduce a new, flexible model for improving quality and productivity in diverse settings. They draw from research conducted in a variety of areas?manufacturing, government, and schools?to present a practical tool kit of ideas, examples, and applications. What's more, they've included a <I>Resource Guide to Change Concepts</I> so even beginners can utilize the tested techniques of some of the world's most experienced practitioners.<P> 987569 26 7 1996 The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey-Bass Business and Management Series) total:1|3:1| 1 3 5 0 0 0 false false Thu Mar 19 08:40:58 -0700 2009 Thu Mar 19 12:51:39 -0700 2009 3 0 false false Thu Oct 16 05:47:29 -0700 2008 Wed Jul 16 10:07:46 -0700 2008 Thu Oct 16 05:47:29 -0700 2008 0 0 false false Thu May 15 01:19:09 -0700 2008 Thu May 15 01:19:09 -0700 2008 0 0 false false Sun Mar 09 18:27:46 -0700 2008 Sun Mar 09 18:27:50 -0700 2008 0 0 true false Wed Jan 02 11:59:14 -0800 2008 Wed Jan 02 11:59:16 -0800 2008 http://www.goodreads.com/book_link/follow/8?book_id=1002079