false 0 0 http://www.goodreads.com/images/nophoto/nophoto-U-200x266.jpg <![CDATA[The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary]]> 3.38 289 2006 <![CDATA[When Fish Fly: Lessons for Creating a Vital and Energized Workplace - From the World Famous Pike Place Fish Market]]> 3.70 23 2004 <![CDATA[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company]]> 4.08 13 2008 <![CDATA[Surviving Sibling Rivalry: Healthy Options for Managing Your Children's Conflicts]]> 5.00 3 2000 <![CDATA[Wenn Fische fliegen lernen: Ein ungewöhnliches Führungsbuch - Die wahre Geschichte des weltberühmten Pike Place Fish Market]]> 0.0 0 2006 <![CDATA[The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary]]> 0.0 0 2006