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avg rating: 3.84
| 329 ratings
| 78 reviews
| 11 distinct works
More books by Douglas Stone…
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Difficult Conversations: How to Discuss what Matters Most by Douglas Stone, Bruce Patton, Sheila Heen avg rating 3.87 — 304 ratings — published 1999 7 editions |
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Real College: The Essential Guide to Student Life by Douglas Stone avg rating 3.00 — 5 ratings — published 2004 |
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Difficult Conversations by Douglas Stone avg rating 5.00 — 1 rating — published 2007 |
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Alfred Perles: Renegade and writer by Douglas Stone avg rating 0.0 — 0 ratings — published 1974 |
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Offen gesagt. Erfolgreich schwierige Gespräche meistern. by Douglas Stone, Bruce Patton, Sheila Heen avg rating 0.0 — 0 ratings — published 2000 |
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Offen gesagt. Erfolgreich schwierige Gespräche meistern. by Douglas Stone, Bruce Patton, Sheila Heen avg rating 0.0 — 0 ratings — published 2001 |
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Negociacion by Douglas Stone avg rating 0.0 — 0 ratings — published 2002 |
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Conversaciones Dificiles by Sheila Heen, Bruce Patton, Douglas Stone avg rating 0.0 — 0 ratings — published 2000 |
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Conversas Difíceis by Sheila Heen, Bruce Patton, Douglas Stone avg rating 0.0 — 0 ratings — published 1999 |
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Conversas Difíceis by Sheila Heen, Bruce Patton, Douglas Stone avg rating 0.0 — 0 ratings — published 1999 |
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Conversas Difíceis by Sheila Heen, Bruce Patton, Douglas Stone avg rating 0.0 — 0 ratings — published 2004 |
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"The urge to blame is based . . . on the fear of being blamed."
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
"The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that. . . .
Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Remember a time when you were sure you were right and then discovered one little fact that changed everything. There is always more to learn."
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
Remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Remember a time when you were sure you were right and then discovered one little fact that changed everything. There is always more to learn."
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
"People almost never change without first feeling understood."
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
— Douglas Stone (Difficult Conversations: How to Discuss what Matters Most)
