Robert Bacal

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Robert Bacal

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Books by Robert Bacal

Average rating: 3.69 · 32 ratings · 3 reviews · 23 distinct works

	Performance Management 3.17 avg rating — 6 ratings — 2 editions	My rating:
	Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation 3.57 avg rating — 7 ratings — published 2004 — 4 editions	My rating:
	How to Manage Performance: 24 Lessons for Improving Performance 3.00 avg rating — 1 rating — published 2003	My rating:
	The Complete Idiot's Guide to Dealing with Difficult Employee by Robert Bacal, John Woods 3.00 avg rating — 1 rating — published 2000	My rating:
	Defusing Hostile Customers Workbook (Third Edition2010) 0.00 avg rating — 0 ratings — published 2010	My rating:
	Imperfect Phrases for Relationships 0.00 avg rating — 0 ratings — published 2012	My rating:
	Manager's Guide to Performance Management 0.00 avg rating — 0 ratings — published 2011	My rating:
	If It Wasn't for the Customers I'd Really Like This Job 0.00 avg rating — 0 ratings — published 2011	My rating:
	If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As 0.00 avg rating — 0 ratings — published 2011	My rating:
	The Busy Learner's Kit for Making Performance Management and Appraisal Valuable 0.00 avg rating — 0 ratings — published 2010	My rating:

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