David H. Maister





David H. Maister

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Average rating: 3.90 · 1,584 ratings · 124 reviews · 9 distinct works · Similar authors
The Trusted Advisor
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3.81 of 5 stars 3.81 avg rating — 791 ratings — published 2000 — 18 editions
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Managing The Professional S...
4.14 of 5 stars 4.14 avg rating — 408 ratings — published 1993 — 11 editions
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True Professionalism: The C...
3.88 of 5 stars 3.88 avg rating — 168 ratings — published 1997 — 12 editions
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Strategy and the Fat Smoker...
3.71 of 5 stars 3.71 avg rating — 92 ratings — published 2008 — 3 editions
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First Among Equals: How to ...
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3.81 of 5 stars 3.81 avg rating — 86 ratings — published 2002 — 10 editions
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Practice What You Preach: W...
4.05 of 5 stars 4.05 avg rating — 38 ratings — published 2001 — 10 editions
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De professionele adviseur
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3.0 of 5 stars 3.00 avg rating — 1 rating — published 1998
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Management of Owner-Operato...
0.0 of 5 stars 0.00 avg rating — 0 ratings — published 1980
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“Profitability will not come from managing hygiene factors alone: Future profitability depends on health as well—and firms’ methods of measuring, reporting, and managing need to reflect both.”
David H. Maister, Managing The Professional Service Firm

“A new $100,000 engagement can be very profitable, or be one that loses the firm a lot of money. Yet many firms reward partners for the volume of fees (top-line) that they bring in, not whether or not they bring in profitable work.”
David H. Maister, Managing The Professional Service Firm

“In early Greek society, particularly in Athens, democracy meant the equivalent of a permanent town meeting—all decisions of consequence were made in public assembly. As many professional service firms have rediscovered, this view of democracy tends to result in much wasting of time, slowness of response, and extreme conservatism in action.”
David H. Maister, Managing The Professional Service Firm



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