Lori Jo Vest




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Lori Jo Vest

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About this author


Average rating: 3.62 · 32 ratings · 8 reviews · 2 distinct works · Similar authors
Who's Your Gladys?: How to ...
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3.66 of 5 stars 3.66 avg rating — 32 ratings — published 2009 — 5 editions
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Who's Your Gladys?: How to ...
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3.0 of 5 stars 3.00 avg rating — 1 rating — published 2009
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Walden by Henry David Thoreau
“I should not talk so much about myself if there were anybody else whom I knew as well.”
Henry David Thoreau
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Who's Your Gladys? by Marilyn Suttle
"Great book for anybody wanted to know how to tune into or turn around a less than pleasant customer. How to's galore."
Who's Your Gladys? by Marilyn Suttle
"Very insightful and well-organized."
Lori Jo is now following Alissa's reviews
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Who's Your Gladys? by Marilyn Suttle
"This is an excellent book on customer service. I loved the format: case studies of companies, followed by the key points (repetition always helps) and then a Q & A section at the end. The set up made the book easy to skim, but also a quick and..." Read more of this review »
Who's Your Gladys? by Marilyn Suttle
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“How you think about your customers influences how you respond to them.”
Marilyn Suttle
" Hello Readers -

Happy to tell you that we just released "Who's Your Gladys?" in paperback on Amazon.com. If you've read it, I'd love to hear your feed
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More of Lori's books…
Marilyn Suttle
“Customers are human and humans can view situations in unexpected ways.”
Marilyn Suttle

Marilyn Suttle
“How you think about your customers influences how you respond to them.”
Marilyn Suttle

Henry David Thoreau
“I should not talk so much about myself if there were anybody else whom I knew as well.”
Henry David Thoreau, Walden: Or, Life in the Woods




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