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  <id type="integer">1191351</id>
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    <![CDATA[ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement]]>
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    <![CDATA[Official release Date is May 30, 2007.<br/>Advanced Orders are being accepted now with shipments immediately following the release date.<br/><br/>The New core titles are aimed at the widest possible readership. Because they reflect the lifecycle of service, their appeal encompasses the entire spectrum of people involved at any stage of the process. So, without being the prime audience, everyone involved will benefit from access to the entire library.<br/><br/>There are five publications in the ITIL Lifecycle Core Library:<br/><br/>* Service Strategy <br/>* Service Design <br/>* Service Transition <br/>* Service Operation <br/>* Continual Service Improvement <br/><br/>These titles share a consistent structure:<br/><br/>* Introduction, overview, context <br/>* Service Management as a practice <br/>* Service lifecycle <br/>* Role of processes in the lifecycle <br/>* Role of functions in the lifecycle <br/>* Practice fundamentals <br/>* Practice principles <br/>* Processes <br/>* Organizational design and structures, roles and responsibilities <br/>* Challenges, critical success factors, risks <br/>* Supplemental guidance <br/>* References]]>
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  <isbn13>9780113308934</isbn13>
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    <![CDATA[Itil Service Delivery]]>
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  </authors>  <published>2001</published>
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    <![CDATA[Applications Management: Itil (It Infrastructure Library Series)]]>
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  </authors>  <published>2002</published>
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        <book>
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  <isbn13>9780113308941</isbn13>
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    <![CDATA[The Business Perspective (It Infrastructure Library Series)]]>
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    <![CDATA[Business organisations are increasingly dependent on the electronic delivery of services, irrespective of type or size of organisation, and require high quality information systems (IS) services which can adapt to business and user requirements as they evolve. This publication contains best practice information for IT practitioners on the development and delivery of quality IS services to maximise business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series. Topics covered include: the value of information technology for business development; business management frameworks and IS alignment; understanding the business viewpoint; supplier relationship management; roles, responsibilities and interfaces; quality management; as well as giving a bibliography, list of acronyms, a glossary, and some sample/template documents.]]>
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        <book>
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  <title>
    <![CDATA[Ict Infrastructure Management (It Infrastructure Library Series)]]>
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  </authors>  <published>2002</published>
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        <book>
  <id type="integer">1122817</id>
  <isbn>0113309465</isbn>
  <isbn13>9780113309467</isbn13>
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  <title>
    <![CDATA[Managing Successful Projects with PRINCE2]]>
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  <average_rating>3.00</average_rating>
  <ratings_count>1</ratings_count>
  <description>
    <![CDATA[Describes the PRINCE2 project management method which provides detailed guidance on how to set up, organise, manage, control and deliver your projects on time, within budget and to the right quality. The processes and techniques in PRINCE2 will help your project team cope with the risks and opportunities of today's rapidly changing environment.]]>
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  </authors>  <published>2005</published>
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    <![CDATA[Portfolio, Programme and Project Offices: P3O]]>
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  </authors>  <published>2008</published>
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        <book>
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  <isbn>0113310811</isbn>
  <isbn13>9780113310814</isbn13>
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    <![CDATA[Team Management Skills for Project and Programme Managers (Focus on Skills Series)]]>
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    <![CDATA[Communication Skills for Project and Programme Managers (Focus on Skills Series)]]>
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        <book>
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    <![CDATA[Management of Risk 2007 edition: Guidance for Practitioners]]>
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  </authors>  <published>2007</published>
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