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Social Media Metrics: How to Measure and Optimize Your Marketing Investment
— published 2010 — 2 editions |
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Web Metrics: Proven Methods for Measuring Web Site Success
— published 2002 |
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Advanced Email Marketing
by Jim Sterne, Judith Ogus — published 2003 |
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Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive
— published 1996 — 2 editions |
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Advertising on The Web
— published 1997 |
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Jissen Sōsharu Media Māketingu: Senryaku Senjutsu Kōka Sokutei No Shinhōsoku
by Jim Sterne, 酒井泰介 — published 2011 |
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World Wide Web Marketing: Integrating the Internet into Your Marketing Strategy
— published 1995 — 2 editions |
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Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships
— published 2000 |
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World Wide Web Marketing: Integrating the Web Into Your Market Strategy
— published 2001 |
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Social Media Monitoring
— published 2011 |
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