Tom Northup




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Tom Northup

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The United States
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April 2009


About this author

As the former CEO and principal of three successful businesses, Tom understands the business complexities faced by today’s busy executives. Today, through business coaching, consulting, mentoring, and training, Tom works with clients to build capabilities that increase revenue and profitability year after year, develop unfair competitive advantage, build effective management teams, increase accountability and generate sustained results. He is a goal-oriented executive experienced in developing strong management teams all with a focus on driving continuous results and success.


People walk around with the letters MMFA emblazoned on their foreheads. “Make Me Feel Appreciated.” Effective leaders understand their impact on employees. They develop sustainable success when they develop empathy with others.
Empathy, defined as the understanding of others, is the fundamental trait leading to great success. The three levels of empathy are:


Being able to read another’s emotions


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Published on December 03, 2014 16:52 • 7 views
Average rating: 5.00 · 2 ratings · 0 reviews · 1 distinct work · Similar authors
Five Hidden Mistakes CEOs M...
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People walk around with the letters MMFA emblazoned on their foreheads. “Make Me Feel Appreciated.” Effective leaders understand their impact on em... Read more of this blog post »
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More of Tom's books…
“No great manager or leader ever fell from heaven, its learned not inherited.”
Tom Northup

“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.”
Tom Northup

“Right now, your company gets the results—good or bad—that it was designed to get. If your vision of the future differs from your current situation, if you want to get better results, then you must change the way you do things. If you don’t, how can you expect results that are any different from what you’ve already achieved?”
Tom Northup, Five Hidden Mistakes CEOs Make. How To Unlock the Secrets That Drive Growth and Profitability

“No great manager or leader ever fell from heaven, its learned not inherited.”
Tom Northup

“Failing to prepare is preparing to fail.”
John Wooden

“Right now, your company gets the results—good or bad—that it was designed to get. If your vision of the future differs from your current situation, if you want to get better results, then you must change the way you do things. If you don’t, how can you expect results that are any different from what you’ve already achieved?”
Tom Northup, Five Hidden Mistakes CEOs Make. How To Unlock the Secrets That Drive Growth and Profitability

“Even if you are on the right track, but just sit there, you will still get run over.”
Will Rogers

“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.”
Tom Northup




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