Sam Richter




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Sam Richter

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About this author

Sam Richter is an internationally recognized expert on sales intelligence and online reputation management. He has been named one of the world’s Top 25 Most Influential Sales Leaders numerous times, and his best-selling book, "Take the Cold Out of Cold Calling" (http://www.takethecold.com) is in multiple editions and was named Sales Book of the Year. Through his Know More! business improvement programs, Sam has trained leading organizations and entertained tens of thousands of persons around the world. In addition to incredible program reviews (http://www.samrichter.com/reviews), Sam’s proven techniques for leveraging online information to grow sales has directly resulted in millions of dollars of new business for his clients and program at ...more


In my Know More! Reputations program, I teach a simple process for responding to a negative review or criticism of any kind. While my training focuses on the impact to a person’s online brand and reputation when responding inappropriately via a digital medium where all comments could become digitally permanent, the process also works in any format. Whether you’re responding to critics online, o...

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Published on June 02, 2015 14:14
Average rating: 3.83 · 23 ratings · 4 reviews · 1 distinct work · Similar authors
Take the Cold Out of Cold C...
3.83 of 5 stars 3.83 avg rating — 23 ratings — published 2008
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In my Know More! Reputations program, I teach a simple process for responding to a negative review or criticism of any kind. While my training focu... Read more of this blog post »
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