false 0 0 http://www.goodreads.com/images/nophoto/nophoto-U-200x266.jpg <![CDATA[Collapse of Distinction: Stand out and move up while your competition fails]]> 4.00 7 2009 <![CDATA[What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave]]> 3.00 2 2006 <![CDATA[All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers]]> 2.00 1 2002 <![CDATA[The Outlaws of Success]]> 0.0 0 2000 <![CDATA[What Customers Really Want : How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave]]> 0.0 0 2005 <![CDATA[Collapse of Distinction: Stand out and move up while your competition fails]]> 0.0 0 2009 <![CDATA[Just Say Yes! A Step Up to Success]]> 0.0 0 1994 <![CDATA[ALL Business is Show Business: Create the Ultimate Customer Experience to Differentiate Your Organization, Amaze Your Clients, and Expand Your Profits]]> 0.0 0 2004 <![CDATA[Only The Best On Success (Only The Best Series)]]> 0.0 0 1996 <![CDATA[Mission Possible, Volume Nine]]> 0.0 0 2004