Gerard Blokdijk

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Gerard Blokdijk

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Books by Gerard Blokdijk

Average rating: 4.00 · 34 ratings · 5 reviews · 148 distinct works

	The Art of Service: How to Develop, Implement and Enforce ITIL V3 Best Practices 3.67 avg rating — 3 ratings — published 2009	My rating:
	Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil The 4.50 avg rating — 2 ratings — published 2008	My rating:
	It Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic It Portfolio Management by Gerard Blokdijk, Ivanka Menken 4.00 avg rating — 2 ratings — published 2008	My rating:
	Disaster Recovery and Business Continuity It Planning, Implementation, Management and Testing of Solutions and Services Workbook by Gerard Blokdijk, Ivanka Menken, Jackie Brewster 4.00 avg rating — 2 ratings — published 2008	My rating:
	Availability Management For It Services Best Practice Handbook Proactively Manage And Maintain Service Levels To Meet Sla Expectations In Reliability, ... Ready To Use Bringing Theory Into Action by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating	My rating:
	It Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to Use Supporting Documents by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	Information Security Management Best Practice Workbook: Implementation and Management Roadmap for Threats, Challenges and Solutions - Ready to Use Sup by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - Itil Compliant by Gerard Blokdijk, Claire Engle, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	The It Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 Itil Tasks, Functions and Job Descripti by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	Itil Practitioner Support and Restore (Ipsr) All-In-One Help Desk Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service by Gerard Blokdijk, Claire Engle, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:

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