"Cheese" is a metaphor for what you want to have in life -- whether it is a good job, a loving relationship, money, a possession, health, or spiritual peace of mind. And the "Maze" is where you look for what you want -- the organization you work in, or the family or community you live in. In the story, the characters are faced with unexpected change. Eventually, one of them deals with it successfully, and writes what he has learned from his experience on the Maze walls.

When you come to see "The Handwriting on the Wall," you can discover for yourself how to deal with change, so that you can enjoy less stress and more success (however you define it) in your work and in your life.

The 10th anniversary audio edition of Who Moved My Cheese? includes exclusive new bonus material in which Spencer Johnson offers fresh insights on its origins, impact and applications that will help you put its powerful wisdom to work.

The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands.

The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits.

That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are:

<LI>The Spirit of the Squirrel<LI>The Way of the Beaver<LI>The Gift of the Goose

These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success.

Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story.

Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).

In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

With simple yet profound principles from the life of Jesus, and dozens of stories and leadership examples from his life experiences, veteran author, speaker and leadership expert Ken Blanchard guides readers through the process of discovering how to lead like Jesus. He describes it as the process of aligning two internal domains-the heart and the head-and two external domains, the hands and the habits. These four dimensions of leadership form the outline for this very practical and transformational book.

High Five! starts with otherwise exemplary exec Alan Foster losing his job because--you guessed it--he isn't a team player. Unemployed, bored, and demoralized, he decides to coach his fifth-grade son's failing hockey team into better shape. But it's not until he enlists the help of Miss Weatherby, an aging African-American retired teacher and champion girls' basketball coach that things really start to turn around. As we follow the struggle of the increasingly well-oiled Warriors machine as they drill, strategize, and bond their way through the season, we learn some of the fundamental lessons of what makes good teams--and good team-building by coaches and managers. Among them are "repeated reward and repetition," the guiding notion that "none of us is as smart as all of us," and four key traits that shall here remain undisclosed (hint: their acronym spells PUCK).

As fiction goes, don't expect high literature here. But to its credit, the book's ending isn't 100 percent happy, either. If you worry that the aged but whip-smart Weatherby might die at the end, don't--instead, she becomes perhaps the world's first octogenarian, black female management consultant. As books on teamwork go, Blanchard's latest is on the lighter side, but it still packs a fair share of commonsense wisdom when it comes to putting together, motivating, and sustaining work teams worthy of the Stanley Cup. And it may even have inaugurated a new fiction genre: the organizational tearjerker. --Timothy Murphy

In this captivating business parable, number one New York Times bestselling author Ken Blanchard, with coauthors Susan Fowler and Laurence Hawkins, tells the story of Steve, a young advertising executive who is about to lose his job. During a series of talks with a gifted magician named Cayla, Steve comes to realize the power of taking responsibility for his situation and not playing the victim. Passing along the knowledge she has learned from the One Minute Manager, Cayla teaches Steve the three skills of self leadership. These three techniques not only empower him to keep his job but show him what he needs to know in order to keep growing, learning, and achieving.

For twenty-five years, millions of managers in Fortune 500 companies and small businesses nationwide have followed Ken Blanchard's management method, thus increasing their productivity, job satisfaction, and personal prosperity. Now, discover Ken Blanchard's newest techniques in Self Leadership and the One Minute Manager and experience the profitability that has been achieved by applying his management lessons.

Consider this tantalizing possibility: What if there were a pill that could actually stimulate the natural powers of the mind and body to provide leadership? In the story, an amazing new pill heightens one leader's powers, but contains the wrong ingredients, stimulating him in an obsessive and shortsighted direction with disastrous results. In contrast, the Effective Leader, working without a pill, proclaims that "only through sustainability can our teams remain motivated and successful." An inspiring and supportive leader, he supplies the right ingredients, earning his team's respect and trust with a blend of integrity, partnership, and affirmation. The hard-won result is a highly motivated team producing consistent top performance and genuine success. Ultimately it is recognized that "leadership for a lifetime" is much easier to digest than a pill for leaders looking for a quick fix.

Destined to be a transforming experience for countless readers, The Leadership Pill shows business managers at any level how to apply the right techniques for getting both results and the commitment of their people, even when the pressure to perform is high.

This valuable addition to The One Minute Manager® Library is essential for anyone who works with groups and wants to build a high performing team.

Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity.

Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

The authors create a dialogue between Bob and a fictional chief effectiveness officer who introduces a three-step strategy to work "on-time and on-target." The first technique "create priority," is explained in terms of triage, a battlefield term for assigning an order of medical treatment on the basis of urgency. Next, Bob encounters the intriguing notion of "Propriety" expressed in the format of a succinct "Bill of Rights": Am I doing the right thing, for the right person, at the right time, with the right reasons? Finally, Manager Bob learns to distinguish between interest and commitment and the deeper meaning of yes and no.

Each of the three strategies underline the premise of procrastination as a failure to define what is important. Occasionally, their message is sidetracked by cuteness, (nicknames for Bob) confusion, (calling the approach a "3-P strategy" ignores the C in commitment) and a contrived ending where Bob becomes the chief effectiveness officer. Still, the center holds with practical techniques, explained with brevity and clarity. Blanchard and Gottry know how to make a long story short. --Barbara Mackoff

• Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people.

• Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company.

• Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture.

• Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way.

By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania! is a vital tool for enhancing their experience -- and their customer's.

Servant Leader summarizes the Four Dimensions of Leadership:

The thousands who have attended his seminars witnessed the transforming power of this unconventional approach. Readers seeking to grow as leaders and business executives will find Servant Leader nothing short of life-changing.

<UL><LI>Achieve goals without sacrificing character or faith<LI>Inspire and sustain commitment and others to give their best<LI>Build teamwork and celebrate successes<LI>Find personal passion and meaning in work

Sure to be required reading for managers and employees, Leadership by the Book can also be applied in day-to-day life by parents, coaches, entrepreneurs, and community leaders everywhere.

From a straightforward three-step Ethics Check that helps you evaluate any action or decision, to the "Five P's" of ethical behavior that will clarify your purpose and your goals, The Power of Ethical Management gives you an immensely useful set of tools. These can be put to work right away to enhance the performance of your business and to enrich the quality of your life. The Power of Ethical Management is no theoretical treatise; Peale and Blanchard speak from their own enormous and unique experience, They reveal the nuts and bolts, practical strategies for ethical decisions that will show you why integrity pays.

"So Vince Lombardi was wrong. Winning is not the only thing as headlines and hearings from Wall Street to Washington confirm. Now comes a better game plan from the powerful one-two punch of Ken Blanchard and Norman Vincent Peale in a quickreading new book, The Power of Ethical Management. Peale and Blanchard may be the best thing that has happened to business ethics since Mike Wallace invented 60 Minutes.

Written in the parable style of their previous books, Raving Fans and Gung Ho!., which were Business Week, New York Times, and Wall Street Journal business bestsellers, Big Bucks! introduces Len, who doesn't just want more money--he wants to be a millionaire. Under the direction and guidance of a group of mentors, Len must overcome three challenges on his way to attaining more wealth than he ever dreamed possible. Len learns that these three tests can be undertaken by any individual or organization in the pusuit of big bucks. And he also sees that while making big money, he can accomplish even more valuable achievements by being generous with his time, talents, and prosperity.

Packed with practical advice, Big Bucks! is a must-read for any individual or business professional seeking wealth. It's destined to become one of the major money books in the twenty-first century.

Using Blanchard's signature breezy style, The 4th Secret of the One Minute Manager tells the story of a bright young man, Matt Hawkins, who wants to help his mentor, the company president, face and deal with some crucial mistakes. For advice, Matt turns to family friend Jack Peterson, known by everyone as the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when Matt discovers how to take action effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity.

Destined to join Ken Blanchard's other groundbreaking classics, The 4th Secret of the One Minute Manager offers businesspeople—and just about anyone else—a cogent and clearheaded way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

Paul McAllister was a driven man. Ivy League educated and the founder of a multimillion dollar business, Paul was a success in everything but life-and golf. It only took one Pro-Am afternoon, one short putt, and one airborne putter to send his world flying in a different direction: a mulligan!

Golf's gracious do-over, a mulligan is the beginning of Paul's own second chance. Guided by the wisdom and advice of an Old Pro, Paul learns about priorities, about self-confidence, and about playing a good game both on and off the course.

Written in the appealing "parable" style of other best-selling books such as Who Moved My Cheese?, Gungo Ho! , and Whale Done! , golf pro Wally Armstrong and author Ken Blanchard condense decades of practical know-how into a simple book with an amazing message.

The Mulligan is a second chance to change it all, and improve both your life and your game!

Are the people who report to you giving you their best? Is each individual on your team performing to his or her fullest potential?

For more than thirty years, renowned business consultant and bestselling author Ken Blanchard and legendary NFL coach Don Shula have motivated teams to peak performances. In their classic, authoritative work on coaching, Everyone's a Coach, they distilled their rich collective experience down to its key elements and shared their secrets for inspiring others to greatness.

Now, by popular demand, Blanchard and Shula have created The Little Book of Coaching, capturing the essence of their classic in this indispensable motivational gem--a gift to their readers and fans.

At the heart of this book is a simple acronym that describes the qualities of an effective leader:

Conviction-driven--Never compromise your beliefs

Overlearning--Practice until it's perfect

Audible-ready--Know when to change

Consistency--Respond predictably to performance

Honesty-based--Walk your talk

Using a highly effective "tag-team" approach, Blanchard and Shula impart the five leadership secrets behind this acronym. Shula tells you how each coaching concept worked on the field, and then Blanchard explains how you can apply each strategy in a leadership situation.

Instructive and inspirational, The Little Book of Coaching is the essential handbook that will teach you how to unleash excellence in anyone.

Published in hardcover in 1986 and in paperback in 1989, One Page Management is available nationwide and has been translated into twelve languages. Updated to address today's business concerns, it works for any business - from large corporation to start-up.

Hamilton Beazley · Julie Beggs · Warren Bennis · Ken Blanchard · John C. Bogle · Rubye Howard Braye · John Burkhardt · John Carver · Stephen R. Covey · Max DePree · K. Brian Dorval · Kent A. Farnsworth · Tamyra L. Freeman · Robert K. Greenleaf · Dee Hock · Scott G. Isaksen · Joseph Jaworski · Michael Jones · Ann McGee-Cooper · Russ S. Moxley · Nancy Larner Ruschman · John P. Schuster · James D. Showkeir · Ruth Mercedes Smith · Larry C. Spears · Duane Trammell · David S. Young · Scott W. Webster · Margaret Wheatley · Judy Wicks · Lea E. Williams · Danah Zohar

Never before in the history of the workplace has the concept of teamwork been more important to the functioning of successful organizations. Ken Blanchard, bestselling coauthor of Raving Fans, The One Minute Manager<small><sup>® and Gung Ho!, teams up with Donald Carew and Eunice Parisi-Carew to explain how all groups move through four stages of development on their way to becoming high performing teams—orientation, dissatisfaction, integration and production. The authors then show how a manager can help any group become effective quickly and with a minimum of stress.

Now, in Leadership Smarts, Blanchard reveals powerful life and leadership principles with simple insights that help you sharpen your leadership skills and build personal integrity.

This book contains smart leadership advice on:

The Most Loving Place in Town is the story of two men, a disillusioned church elder and a gifted young pastor, who recognize that their church has lost sight of its number one priority: loving God and each other. They begin a search, independently at first, to recapture their lost love and then together lead their fellowship in a successful discovery of the secret to becoming a beacon of love in their community. By the end of the story you clearly see and understand why this secret, so simple yet so profound, is vital and how to apply it to your own life and the life of your church.

All of this takes time, and the authors point out that team members go up steep learning curves, starting out highly motivated but lacking competence, and quickly lose motivation when they realize how difficult the transition is going to be. Competence and motivation eventually rise, but managers still need to manage differently at each stage of the employees' development. None of this is particularly intuitive, and none of it happens fast. But the rewards, the authors say, include more tuned-in employees, less turnover, and, ultimately, a wealth of brainpower at the company's disposal. --Lou Schuler

In this issue, gifted teachers and practitioners tackle the faith and career conundrum by looking at The Essentials-the four cornerstone qualities of a Life@Work leader:

Skill

Calling

Serving

Character

With relevant articles, book excerpts, curriculum, study questions, hands-on planning exercises, and much more, this practical resource is ideal for individuals, small groups, and mentoring relationship.

If you are committed to growing in your faith and making the most of your career, the Life@Work GroupZine series is for you!

* The first tool of its kind to walk teams through those difficult discussions on self-directed work

PUT EMPOWERMENT CONCEPTS TO WORK IN YOUR TEAM

Power Up for Team Results is a unique resource specifically designed for the people who have to do the actual work of creating an empowered team: team members themselves. Each Power Up for Team Results pamphlet uses real world examples, focused activities, and clear discussion guidelines to help team leaders and team members develop a mutual understanding of the meaning of empowerment, overcome common problems and misunderstandings, and, finally, become a truly self-directed, high performance work team. Power Up for Team Results enables everyone to move at the same pace towards a place of empowerment, where they feel valued, responsible, and productive.

ALIGN EVERYONE IN YOUR GROUP FOR EFFECTIVE ACTION

The ten concise, action-oriented pamphlets in the Power Up for Team Results series offer a comprehensive step-by-step process for implementing a successful empowerment initiative. By distributing and discussing the material in these guides, team leaders will be able to work together with team members to identify, establish, and refine effective ways to share information, create flexible boundaries, and build a partnership process that will transform the team and the entire organization. Written in an easy-to-use format, the series provides a dynamic method for aligning everyone around a common base of knowledge and a clear set of action steps for putting empowerment concepts to work.

LEARN HOW TO TAP THE TALENT AND EXPERTISE OF EVERY TEAM MEMBER

Power Up for Team Results will help leaders shift responsibility to the team while still staying involved, help team members realize their fullest potential, and help everyone make better use of their talents. As teams are empowered, people will bring more creativity and motivation to their work, feel more satisfied doing it, and add greater value to the organization. And by creating an empowered culture, organizations will be able to attract, develop, and retain good people. Whatever kind of business you do, Power Up for Team Results will enable you to do it more efficiently and effectively.

* The first tool of its kind to walk teams through those difficult discussions on self-directed work

PUT EMPOWERMENT CONCEPTS TO WORK IN YOUR TEAM

Power Up for Team Results is a unique resource specifically designed for the people who have to do the actual work of creating an empowered team: team members themselves. Each Power Up for Team Results pamphlet uses real world examples, focused activities, and clear discussion guidelines to help team leaders and team members develop a mutual understanding of the meaning of empowerment, overcome common problems and misunderstandings, and, finally, become a truly self-directed, high performance work team. Power Up for Team Results enables everyone to move at the same pace towards a place of empowerment, where they feel valued, responsible, and productive.

ALIGN EVERYONE IN YOUR GROUP FOR EFFECTIVE ACTION

The ten concise, action-oriented pamphlets in the Power Up for Team Results series offer a comprehensive step-by-step process for implementing a successful empowerment initiative. By distributing and discussing the material in these guides, team leaders will be able to work together with team members to identify, establish, and refine effective ways to share information, create flexible boundaries, and build a partnership process that will transform the team and the entire organization. Written in an easy-to-use format, the series provides a dynamic method for aligning everyone around a common base of knowledge and a clear set of action steps for putting empowerment concepts to work.

LEARN HOW TO TAP THE TALENT AND EXPERTISE OF EVERY TEAM MEMBER

Power Up for Team Results will help leaders shift responsibility to the team while still staying involved, help team members realize their fullest potential, and help everyone make better use of their talents. As teams are empowered, people will bring more creativity and motivation to their work, feel more satisfied doing it, and add greater value to the organization. And by creating an empowered culture, organizations will be able to attract, develop, and retain good people. Whatever kind of business you do, Power Up for Team Results will enable you to do it more efficiently and effectively.

Starting and Orienting the Journey

1. What Is Empowerment?
2. Beginning to Share Information
3. Autonomy Through Boundaries
4. Developing an Empowered Team

Change and Discouragement

5. Two-Way Sharing of Information
6. Widening the Boundaries
7. More Decision Authority for the Team

Adopting and Refining Empowerment

8. Information Drives Results
9. Vision + Values = Boundaries
10. The Team Replaces the Hierarchy

Pat Gelsinger understands this challenge. As a prominent executive in Silicon Valley, Pat worked hard to juggle a thriving career and his family. Pat's pursuit of balance led him to dynamic, time-tested wisdom that will put readers' lives in perspective. The Juggling Act, an updated and expanded revision of Balancing Your Family, Faith and Work, details the guidelines for balancing life with insights on the importance of prioritizing life, why we should have a personal mission statement, how to be an effective employee, the value of good support systems, and sharing faith in the workplace. Readers will end their wrestling match with life and start living it.

For those already on the success journey, this book provides awesome encouragement and information on how to go to the next level of your success. You can achieve if you believe in yourself. Learn how faith, motivation and striving for excellence lead to success!

Find out what inspired these authors to achieve their success. They will help you realize that you are the author of your own success story!