Books by Gerard Blokdijk

Gerard Blokdijk
Average rating 4.00 · 34 ratings · 5 reviews · shelved 93 times

Showing 148 distinct works.

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	The Art of Service: How to Develop, Implement and Enforce ITIL V3 Best Practices by Gerard Blokdijk 3.67 avg rating — 3 ratings — published 2009	My rating:
	Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil The by Gerard Blokdijk 4.50 avg rating — 2 ratings — published 2008	My rating:
	Disaster Recovery and Business Continuity It Planning, Implementation, Management and Testing of Solutions and Services Workbook by Gerard Blokdijk, Ivanka Menken, Jackie Brewster 4.00 avg rating — 2 ratings — published 2008	My rating:
	It Services Portfolio Management Best Practice Handbook: Planning, Implementing, Maximizing Return on Investment of Strategic It Portfolio Management by Gerard Blokdijk, Ivanka Menken 4.00 avg rating — 2 ratings — published 2008	My rating:
	Itil Practitioner Support and Restore (Ipsr) All-In-One Help Desk Exam Guide and Certification Work Book; Define, Implement, Manage and Review Service by Gerard Blokdijk, Claire Engle, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	The It Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 Itil Tasks, Functions and Job Descripti by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - Itil Compliant by Gerard Blokdijk, Claire Engle, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	Availability Management For It Services Best Practice Handbook Proactively Manage And Maintain Service Levels To Meet Sla Expectations In Reliability, ... Ready To Use Bringing Theory Into Action by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating	My rating:
	It Governance Metrics Measurement and Benchmarking Best Practice Workbook: Roadmap, Implementation and Management - Ready to Use Supporting Documents by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	Information Security Management Best Practice Workbook: Implementation and Management Roadmap for Threats, Challenges and Solutions - Ready to Use Sup by Gerard Blokdijk, Ivanka Menken 5.00 avg rating — 1 rating — published 2008	My rating:
	Capacity Management Handbook, Monitor, Analyze, Tune, Manage Demand and Plan Your Organizations It Capacity Demands Best Practices Handbook - Ready to by Gerard Blokdijk, Ivanka Menken 4.00 avg rating — 1 rating — published 2008	My rating:
	Enterprise Architecture 100 Success Secrets - 100 Most Asked Questions on Enterprise Architecture Definition, Design, Framework, Governance and Integr by Gerard Blokdijk 2.00 avg rating — 1 rating — published 2008	My rating:
	Business Process Management Bpm 100 Success Secrets, 100 Most Asked Questions on Bpm Implementation, Process, Software, Tools and Solutions by Gerard Blokdijk 2.00 avg rating — 1 rating — published 2008 — 2 editions	My rating:
	Scjp 100 Success Secrets: Success with the Sun Certified Java Programmer (Scjp) Exam, Before and After Passing by Gerard Blokdijk 1.00 avg rating — 1 rating — published 2007	My rating:
	Supplier Management Best Practice Handbook: Evaluating, Sourcing, Managing and Delivering Supplier Excellence in Relationships, Quality and Costs - Ready to Use Bringing Theory into Action by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2011	My rating:
	Ccna 100 Success Secrets - Get The Most Out Of Your Ccna Training With This Accelerated, Hands-On Ccna Book by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2009 — 2 editions	My rating:
	The Change Management Guide The Missing It Change Management Planning, Process, Theory And Tools Guide Itil Compliant, Second Edition by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings	My rating:
	Comp Tia 100 Success Secrets Start Your It Career Now With Comp Tia Certification, Validate Your Knowledge And Skills In It Second Edition by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2009 — 2 editions	My rating:
	Service Level Management Best Practice Handbook: Building, Running and Managing Effective Service Level Management Slas - Ready to Use Supporting Docu by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings — published 2008	My rating:
	Itil Service Manager Exam Preparation Course in a Book for Passing the Itil Service Managers V2 Exam - The How to Pass on Your First Try Certification by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings	My rating:
	Project Management 100 Success Secrets by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2007	My rating:
	CCNP 100 Success Secrets - Cisco Certified Network Professional; The Missing Training, Exam Study, Certification Preparation and CCNP Application Guid by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	MCAT Test Study Prep and Review 100 Success Secrets - The Missing Medical College Admission Study, Test, Examination Concepts and Principles Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008 — 2 editions	My rating:
	iPhone 100 Need To Know Time Savers by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008 — 2 editions	My rating:
	It Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide by Gerard Blokdijk, Claire Engle, Jackie Brewster 0.00 avg rating — 0 ratings	My rating:
	Change Management 100 Success Secrets - The Complete Guide to Process, Tools, Software and Training in Organizational Change Management by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Configuration Management 100 Success Secrets - Covering CM Software, Jobs, Plans, Tools, Control, Database, Process and Systems by Gerard Blokdijk 0.00 avg rating — 0 ratings	My rating:
	It Management 100 Success Secrets - 100 Most Asked Questions on Information Technology Services, Consulting and Management by Gerard Blokdijk 0.00 avg rating — 0 ratings	My rating:
	Business Intelligence 100 Success Secrets - 100 Most Asked Questions: The Missing Bi Software, Tools, Consulting and Solutions Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings	My rating:
	MCSE 100 Success Secrets - Microsoft Certified System Engineer; The Missing Exam Study, Certification Preparation and MCSE Application Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings	My rating:
	Financial Management Theory and Practice: Fundamentals of Managing It Services with It Service Financial Management Best Practices, a Practitioner's G by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings — published 2008	My rating:
	Pmp/Pmbok 100 Success Secrets - Project Management Professional; The Missing Exam Study, Certification Preparation and Project Management Body of Know by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Disaster Recovery 100 Success Secrets - It Business Continuity, Disaster Recovery Planning and Services by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Itil Practitioner Release and Control (Iprc) All-In-One Exam Guide and Certification Work Book; Cmdb and It Service Management with Change Management, by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Soa 100 Success Secrets - Service Oriented Architecture the Guide to Soa Concepts, Technology, Design, Definitions and Architecture by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	The Service Level Agreement Sla Guide - Sla Book, Templates for Service Level Management and Service Level Agreement Forms. Fast and Easy Way to Write by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings — published 2008	My rating:
	Six SIGMA 100 Success Secrets - The Missing Six SIGMA Green Belt, Black Belt Training, Certification, Design and Implementation Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Prince2 100 Success Secrets - The Missing Foundation and Practitioner Exam Training, Certification and Project Management Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Itil V3 Service Capability Soa - Service Offerings and Agreements of It Services Best Practices Study and Implementation Guide - Second Edition by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings	My rating:
	ISO 9000 ISO 9001 100 Success Secrets; The Missing ISO 9000, ISO 9001, ISO 9001 2000, ISO 9000 2000 Checklist, Certification, Quality, Audit and Train by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Outsourcing 100 Success Secrets - 100 Most Asked Questions: The Missing It, Business Process, Call Center, HR -Outsourcing to India, China and More Gu by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	CCNA 100 Success Secrets by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2007	My rating:
	MCP 100 Success Secrets: MCP, McSa, MCSE, MCSD and MCDBA Training, Certification, Courses, Classes and Exams by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Cloud Computing The Complete Cornerstone Guide To Cloud Computing Best Practices: Concepts, Terms, And Techniques For Successfully Planning, Implementing ... Cloud Computing Technology Second Edition by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings	My rating:
	SaaS 100 Success Secrets - How companies successfully buy, manage, host and deliver software as a service by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008 — 2 editions	My rating:
	Supplier Management Best Practice Handbook: Evaluating, Sourcing, Managing and Delivering Supplier Excellence in Relationships, Quality and Costs - Re by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings — published 2008	My rating:
	Cmdb and Configuration Management Process, Software Tools Creation and Maintenance, Planning, Implementation Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2008	My rating:
	Cissp 100 Success Secrets - Certified Information Systems Security Professional; The Missing Exam Study, Certification Preparation and Security Applic by Gerard Blokdijk 0.00 avg rating — 0 ratings — published 2007	My rating:
	It Security Management Best Practice Handbook: Building, Running and Managing a It Security Management Governance, Risk and Compliance Process - Ready by Gerard Blokdijk, Ivanka Menken 0.00 avg rating — 0 ratings	My rating:
	The Change Management Templates Sourcebook 13 Ready To Use How To Workbooks, Project Plans And Planning Guides, Tools, Templates And Checklists, Print And Download The Complete Guide by Gerard Blokdijk 0.00 avg rating — 0 ratings	My rating:

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